Perfect Smile Dental Care, DDS (Dental Care) is based out of Santa Clara, CA. Perfect Smile Dental Care values your feedback and has received 647 reviews with an average rating of 4.9 from patients. Click on the Post Review button to share your comments.
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Dr. Lee and her staff are very professional. She explains each visit in detail. Every visit has been great.
Great customer care. Thoughtful and considerate staff! I strongly recommend this dental provider and their dentists.
I love this place!! They are great!! Great service
Thank you, Dr Lee, for my comprehensive first consultation with you. Your professional discussion of my teeth's health using xrays and scans taken at the office were straightforward and believable. I trust your professional judgement with my upcoming treatment plan starting next week. Thanks to Dayana for navigating my dental insurance quickly and giving prompt estimates. I hope this is a beginning of a long-term relationship. Thank you to the dental team members who provided services to me early this morning.
Great experience, staff was awesome and appreciated all of their de-diligence.
Great
The hygienist who did my cleaning did a good job, was attentive. She spent time to explain how to care for my teeth working with my personal preferences
This was my first time at Perfect Smile and everyone was truly fantastic. From the moment you walk in and are helped at the front desk, to the assistant handling the imaging, to Dr Heidi Lee, and then the hygienist. All so knowledgeable and kind. I am pregnant so my gums are more inflamed than normal and they were gentle yet so effective. I don’t think my teeth have ever felt more clean after leaving a dentist appointment. Thank you all!
Was my first time visit and I could not have been treated better. They were very friendly and professional. Made me feel very confident in their ability to provide good service.
Great experience! The office is so efficient. Dr Lee was great.
As always amazing job! Thank you!
I like that the office staff is friendly & supportive and have a good sense of how best to work with insurance. Their setup is very modern with lots of scans and photos so you can easily see and understand what is happening. My whole family has enjoyed their dentists. I have met with Dr. Choi, Dr. Tang and Dr. Lee. Dr. Choi was very thoughtful and gentle, Dr. Tang is a great straight-shooter and Dr. Lee is compassionate & down-to-earth. My family also likes their text reminders and flexible hours.
I've been coming here for more than 5 years, staff is always friendly and professional, definitely recommend this business.
I've been a patient at Perfect Smile for the past few years, and I have consistently received excellent service. The staff and doctors are always incredibly nice and helpful, making every visit a positive experience. I suffer from sensitivity, and while they provided great solutions for my mandibular tori and fitted me with a proper night guard that has significantly improved my sleep, they unfortunately haven't been able to resolve my sensitivity issue, which has only gotten worse over time. While my overall experience has been positive and I appreciate their efforts, I believe today was my last visit as I need to find another doctor who can help me with this persistent sensitivity problem. Nonetheless, I would highly recommend Samuel Choi for their exceptional care and service.
the staff were amazing and i’m so excited to continue going here
Dr. Lee took the time to listen to me and explain her concerns. She is a professional with a gentle hand. I honestly have never been comfortable or relaxed at a dentist office until I met Dr. Lee. I may have actually taken a quick nap during my procedure. I am very happy with her work and the care she provided. She and her staff are world class imho!
Today was my first time visiting Perfect Smile as a new patient and my experience was amazing! I was a little nervous walking in, but everyone was very kind, supportive, and accommodating. I met Dr. Choi and he was very gentle & patient with me and my dental needs. Which made my entire appointment very smooth and comfortable. I will definitely be coming back for my routine check ups!
Dr. Choi is patient, kind and thorough. Office staff is friendly and I didn't have any wait for care once I arrived.
Dr. Lee is GREAT! she always finds a way to accommodate you. I appreciate her and the Perfect dental smile team for making efforts and fixing problems when you think nothing can be done.
The staff is amazing. Always appreciate that they are welcoming. My appointments are always completed efficiently.
Very friendly staff , pain free treatment :) . I am glad I found this place. Dr Lee is great and was explaining everything while working on my teeth.
Exceptionally high quality service. The staff really do take the utmost care to give you a great experience. Will be continuing to use them as my dental care provider of choice.
I got done what I have been needing to be done for the past two years. It was done with care and compassion for me as a person.
Outstanding service always. Thank you Dana and most specially Dr Choi for explaining and treating my problem .
They made me actually sort of ENJOY going to the dentist! Everyone in the office was super nice and gave me no reason to doubt their ability & skills. They made me feel very at ease. I had to get cavities filled—communication was great, the whole experience was quite comfortable. Thank you Dr. Choi and the rest of the people that helped me!
Great place
Just got the bone craft for my 4 teeth from Dr. Kim, the gum specialist at the Perfect Smile Dental care in Santa Clara office. He was so gentle and skillful. To ease my nerve, he informed me every steps, and his assistant was attentive thru out the procedure to ensure there was no discomfort. Thank you for the world class dental care!!!
Very professional. The hygienist did an excellent job.
Good services. Clean & nice offices. Friendly staffs.
The new El Camino facility is amazing. The staff and doctors were always good. Have been going here for over 10 years now.
Ausome staff and service!!! Very easy and helpful. For instance dentists suggested mouthpiece for teeth clench and grinding when I had asked other dentists who supported store bought brands that are not the best solution. Have been grinding and clenching my teeth for years and it makes me so happy I don't have to worry about not being able to control messing up my teeth and sleep in peace or have protection for my teeth! Ausome idea and thank you so much!!!!!!!highly recommended also like how they show you all your teeth and come up with a game plan for any problems like a football huddle it is super cool 😎 thanks again happy holidays be safe!!
This time we feel that cleaning was not upto the mark - being so long customer, we felt this time
Very neat and clean facility. Staff is super nice and courteous. Doctors are experienced and make procedures much more pleasant.
Every time I have gone in for treatment, I always have a great experience. They always are up front in explaining treatment and cost. Love the pain free state of the art office. Highly recommend!!!
I got all my cavities filled with Dr. Choy. He is amazing. He makes sure you feel comfortable throughout the procedure. The clinic is clean and all staffs are very professional.
The office is nice and clean. Friendly and efficient staff.
My trusted place for my teeth!
I love my hygenist. My cleanings are thorough and pain free thanks to her soft touch. Highly recommend.
The best dental clinic I have visited, ever! Dr. Heidi Lee is amazing - so are all her assistants and hygienists. Their friendliness, professionalism and care towards patients is second to none. I have gotten multiple procedures done here and I couldn't recommend this place enough! 11/10! I wish I could give them 6 stars.
I recently made my first visit to Perfect Smile dental care. As soon as I walked in the door I was greeted with a smile and checked in. I was then met by one of the techs who completed a series of X-rays and photos of my teeth. I was brought into the exam room and was pleasantly surprised by the skylight above me had a beautiful blue sky and cherry blossom trees. I was starting to feel very relaxed. I then met Dr Lee who greeted me with a smile and welcomed me. She went over the films, and we went through photos of my teeth on the large tv screen in front of me. Dr Lee was very thorough and also listened to me regarding issues that I was having. The following day I had my dental cleaning. Overall the visits were better than I had expected! Amazing staff and dentist who made me feel comfortable. Beautiful office and close location to my home! I couldn’t ask for more. I believe that I have found my new dentist and recommend to my family and friends. Update: Had my needed dental work. Dr Lee has great people skills. She explains everything that she’s doing. She’s very smart, gentle, and I feel very confident under her care. She is highly recommended.
Best dental clinic I've been to
I like Perfect Smile's new location. Very clean and comfortable environment.
Excellent office, service, and care!
After wanting to get a second opinion on my dental health I reached out to schedule an appointment with Dr. Samuel Choi. He brought up a lot of tips, suggestions and flagged issues I wasn't aware of before at the initial appointment. Dr. Choi was patient in answering any questions I had along with giving his honest professional opinion with options that were presented to me. For the subsequent followup sessions scheduled Dr. Choi handled my procedures excellently and made sure I was comfortable (i.e. pain free). It truly was a great experience receiving dental care from Dr. Choi, thank you.
Wonderful care team. Gentle and understanding
Really nice place, I had to get another appointment and they managed to squeeze me in right away again eating into their lunch hour just so I wouldn’t have to come back. Nice equipment, painless teeth cleaning, and friendly dentist assistant made it a pleasant experience. I was probably there for 2 hours and it was my first time at this place and would definitely go back.
very professional with great communication of treatment plan
Had fillings today, Doctor showed before and after pics , it was unbelievably outstanding , looks like new teeth now….Kudos Dr choe and all dental team are pros. New place is so cool, Recommend as best dentist in santa clara..
The whole team is very caring and Dr. Nancy and the team had a throughout evaluation on my first visit. I had my routine cleaning and will certainly make this my go-to dental care center.
This was my first time here and I was very impressed with the visit from start to finish. I love all the current technology machines they have and how they project it onto a screen on the wall in the room sonhou can see true pictures of all your teeth. At least for me this made it very clear what issues I needed to have addressed if any and with an explanation of what things should look like to what your teeth are looking like. Thank you! You definitely put a smile on my face :)
Very professional
Very high quality care and attention -- professional, clean excellent staff and procedures. Highly recommended.
Excellent service. Fast. Staff was very nice and pleasant.
I had a good experience at perfect smile. S, I love the new office and new location and the parking. And they were very helpful with some questions that I asked. And they answered all my questions very professional young ladies
Thorough cleaning and also very gentle. No stern lectures just a sense that they care and want me to be in good health. I have been going to perfect smile since 2003. I have always had a good experience. 👍
This was my daughter's first visit to the dentist and they made her so comfortable that after we left she told me how much fun she had!
The place is super clean and a very friendly staff members. The doctors and staff were very thorough with the exam and explanation about the findings. Highly recommend coming here.
The Doctor explains the procedures easily and clearly.
Pretty happy with my first appointment today. Very professional and knowledgeable.
Very accommodating and welcoming staff , most updated equipment too. We get the service on time!
Absolutely love Perfect Smile Dental! I have been going there for over two years and every single person that works there is so kind and willing to help with any of your dental, insurance & scheduling needs! 🦷🩵 Also the new location is very beautiful
Probably the best dentist I've ever been to. Everyone was super nice, and they were able to get me in for fillings on the same day as my cleaning! They frequently asked me if I was feeling any discomfort and would give me a break if I needed it (tiny mouth = ouch at dentist).
Great experience.
Dr Lee is the 100% good experience dentist I have been working with. Big suggest to get the treatment with Dr Lee.
Very capable and helpful front desk staff, and the dentist was knowledgeable and responsive to my concerns. I’m very glad I found a great practice so close to home!!
Great place with excellent attention to detail. Dr. Choi patiently explained every detail of the procedure to me so I always knew what to expect. Very happy with the quality of the procedure as well. I highly recommend the place.
Very professional environment.
I don't often write reviews on Google but my experience here was exceptional. Explained everything very well and no aggressive selling. Came out with tons of wisdom after the visit.
My new favorite dentist!
Great service. They fixed an issue with a crown that my former dentist was unable to resolve. :) Many thanks!
I recently started visiting this clinic a few weeks ago, and I must say that I highly recommend it. Dr. Lee is super empathetic and knowledgeable. She identified the issues of my teeth and provided effective treatments. The replacement of my fillings were done perfectly! One concern I had was my tendency to pass out after needle punctures. I experienced near-syncope episodes after the injection of local anesthesia prior to my deep cleaning. The hygienists at this clinic are very caring and professional, they took their time and checked in with me to see if I wanted to continue. Dr. Lee's injection technique was remarkable, as I hardly felt any discomfort and did not faint afterwards. I am so impressed by their efforts to minimize the discomfort of dental treatments. Thank you Dr. Lee and the team!
Excellent dentist and Staff !
Always the best experience! My son loves there too!
I have been a long time patient of Dr. Heidi Lee. My experience has always been positive at Perfect Smile Dental. The staff is very friendly, helpful and responsive. Dr. Lee in particular is the main reason why I don't get nervous getting dental work done. Dr.Lee and Cindy the hygienist both have great chairside manners, make me feel at ease. Dr. Lee is very meticulous and thorough from examination to dental procedures. My husband and I, both been seeing Dr. Lee for dental work, we trust in her diagnosis and advise. Under her care, we know we are in good hands. Highly reccomend this dental office, ask for Cindy the hygienist and Dr. Lee.😊.
Great experience everytime! I have been seeing Dr Choi for over a year now and I completely trust his assessment and care. He is very detailed oriented and doesn’t let you leave until he is completely satisfied with the work done. He also explains every step of the procedure using xrays and pictures which helps the patient make informed decisions. The staff here is also very helpful and quick to respond to any questions or set up appointments.
first time visiting Perfect Smile, was for basic cleaning staff and location was great.
Great customer service. Dr. Lee was so great at explaining the photos of my X-ray. She gave really great brushing tips as well.
Good clean facility, Helpful staff , and a welcoming environment.
Nice new dentist office. Professional service.
Perfect Smile’s new location is so amazing, everything is super nice and clean. Everyone there is so friendly! I love it overall my experience there was great.
Best doctor ever!!!! Made my experience getting a crown awesome!
My wife and I have been patients of Dr. Lee for several years and we couldn’t have found a more knowledgable professional and caring person to care for our teeth. We are eternally grateful for her help and all of the staff there as well. BTW, their new office is beautiful and a sure indication that their excellent reputation is leading to a growth in clientele.
I’m a bit scared of the dentist. They were so calm, informative and kind. They gave me a tour, beaming with pride at their new location. Everyone was cheerful and good company. The dentist was very informed, patient and honest, with a kind manner about her . I love this place.
So excited that the dental practice we've been going to for 12 years just moved closer to us! The new facility is beautiful, super modern, and three times larger! Even more, the quality of genuine care and professionalism can't be topped. We are so glad to recommend Perfect Smile to anyone looking for an excellent dental practice.
Loved the new experience. It's always a pleasure visiting Perfect smile
One of the best experiences I’ve had. Very friendly and so understanding. The reception team was amazing with my daughter as well. They made her feel welcomed and happy to be there. I love the new location as well. They were also very helpful in helping me find my lost phone. An experience I won’t soon forget. Looking forward to my next visit!
Always friendly and on top of everything. I have never had an experience where they didn’t know what was going on!
This is a wonderful establishment! Everyone is extremely kind, respectful, and considerate. I’m so grateful for the loving care I receive. Thank you all so very much.
I like the doctors and the hygienists, my issue with them is the oracare they force you to buy. I had one side deep cleaning done a few months ago and did not pay attention to the billing (I thought the ora care products were freebie), I realized I paid for them in cash (not covered by insurance). This time I got my other side deep cleaning and I told my hygienist I don’t want the oracare. At the payment, I was told my out of pocket was $$ and I asked to email me the breakdowns. I left and found out I need to pay those oracare again out of pocket for $60. I called the front desk and was told they came with the deep cleaning and I cannot Not buy. This is not true as it is a separate item in the billing and insurance doesn’t cover it. It’s not the end of world to spend $60 I don’t need to, but I do not appreciate the lack of transparency. Some people may want to buy them, some don’t. Do not sell them without clear information.
Everyone is super friendly and they actually care about you, so Glad I found this dentistry!
My visit at Perfect Smile Dental was excellent. The staff was friendly and knowledgeable. The experience was what I would describe as top notch. I would recommend them to my friends and family.
I always have a fantastic experience at Perfect Smile. I had two fillings done, removed a bonded retainer and had my teeth scanned for a mouthguard. Everything was done very efficiently and perfectly and I was out of there in 90 minutes. We moved over an hour away from San Jose a couple years ago and I still make the drive up to continue going to Perfect Smile.
Heidi lee is great!
I highly recommend Perfect Smile. The staff are awesome and very professional. You will not be disappointed.
Being a patient at Perfect smile has been wonderful! I have received many services here and I am always pleased with the results. The staff has always been very helpful and I look forward on continuing to receive dental services here :)
I would recommend Perfect Smile Dental Care to everyone! The team leading by Ms. Pham is responsible, caring, and providing a reasonable cost to clients.
What a great experience for getting my teeth clean .it was most welcoming and Very warm. Interaction with everyone in two hours of visit !! Thank you so much for five star service !! Keep up the good work to creat more Smiles 😀
Dr. Le always does a great job with my particular and perhaps peculiar requests. Thanks!
Very good dental service. I have been visiting Dr Lee for a few years now she gives very good dental treatment and daily care advice. The hygienists are very skilled and accommodating. The front desk is also very easy to work with for appointments and most importantly, help to offload all the trouble with insurance help me make the best and efficient use of it.
I can't express how amazing this customer service & quality of dental work has been. The bar has been set so far high, from all members of the team. Stephanie made sure to schedule me in on such on short notice and everyone on the staff was very professional to work with.
The best dentist I have ever been too. Every single person on their team from the receptionist's to the hygienist's make me feel right at home and always make sure you are taken care of. I highly recommend them :)
Clean and friendly and the staff take time to make sure you are taken care of.
I have been under the care of Dr. Toy for the past 4 years and have had three crowning procedures done with her. I can confidently say that she is an exceptional dentist. She is professional, knowledgeable, and always puts her patients' needs first. She goes above and beyond to make sure I am comfortable during every visit. I have always been extremely satisfied with the results of my procedures and have complete trust in her skills. I highly recommend Dr. Toy to anyone in need of dental care
Staff was very professional and friendly, the office is very clean and elegant. I had a good experience and happy I found this place.
I had a number of cavities done here, 2 crowns and 2 cleanings so far. I have nothing but appreciation for Doctor Tang and her colleagues, they are all very professional and I like that they check and double check everything. I'll be going back without hesitation.
Love coming here, everyone is super friendly and they are awesome with my 5 and 8 year old!
I had a great experience with Dr. Choi yesterday. It was my first checkup in a while so I was nervous going in. It turns out I had a lot of problems, but Dr. Choi was very reassuring and non-judgmental. He patiently and clearly walked me through the concerns in order of importance as well as the action steps. He affirmed what I was doing well in terms of my dental hygiene and what I can work on. Overall, I left feeling informed, encouraged, and cared for. I wish I had come sooner, but I will definitely be back!
Friendly, courteous, and professional, great customer experience!
Great staff
This was my first visit and it was great! The staff are very nice and helpful, additional the dentist were very kind and gentle. The entire office is very clean and managed. If you are contemplating a dentist, I would highly recommend this one!
Love them, will not be going to another dentist as long as I’m in the area
Always great coming here. The new remodel looks fantastic! Everyone is always so kind and I love that even though they only see me every 6 months, they remember what’s going on with me. My favorite thing is that whenever I get a filling or something like that, my dentist calls me later to check in. They really care and don’t make me feel bad when I fall off my self care wagon. They just tell me to focus here and there more than I am.
Perfect Smile is amazing: I came into the office, was greeted personably, was provided excellent, supportive service by a dental hygienist and paid without a hitch. Beautiful, clean offices, dental areas as well as restroom! Glad that I found a Perfect Smile Dental.
Always friendly and takes care of my needs swiftly. Always enjoyable assistance and hygienist and Dr. Choi always a efficient cheerful professional
As always I love love the staff!!!
Wow ! Is all I can say. Dr.Toy was AMAZING. I have anxiety when going to the dentist, and she went above and beyond to provide me comfort. I really can’t put into words how thankful I am for that. And, as always, Shannon and all the front desk employees were so helpful and provided top notch service! Here’s a big HIGH FIVE 😎 -not a dentist fan; but maybe I am now 🙏🏻
Staff is extremely friendly and doctors are helpful answering all your questions
Very pleasant visit. Van is knowledgeable and provided me helpful recommendation. She is very friendly, sweet and did great work for me.
Very good and light hands on the cleaning.
Dr.Lee and her staff take great care of their patients. The facility is clean and the staff is very courteous. You will not be disappointed.
I love this place! They are amazing and the doctor is always sincere and genuine. I definitely recommend this place to anyone looking for a new dentist. :)
Dr. Choi was very thorough and explained everything very well. He was kind, understanding and gentle. His assistant who helped I think needed more training. She forgot to put the lead vest on when taking x-rays. Also, she seemed in a hurry when polishing the teeth and rinsing the mouth, I got sprayed with water several times. The front staff were very friendly and helpful.
Dr Choi was very professional and guide me through all the things necessary and required!
I was pro-actively called back after they could make room to see me for a dental emergency. Dr. Lee saw me right away and then Dr. Choi could do the procedure the next day, giving me the fastest care possible. And also the most expert care! From doctors to office team, this is the most caring, friendly and exquisitely skilled team, including assistants who identified my tooth issue right away and provided the most gentle and caring experience during the procedure!!! I'm actually really glad for an emergency, and will make this team my primary dental care now!!! Convenient location just off 101, and worth the drive from anywhere in the bay area to have the best care!
The staff here is very professional and friendly and the office is very clean. Dr.choi was very thorough with my dental exam and reveiw of the work that needs to be done.He then formulated a plan after we discussed what was most urgent. Van, the dental hygienist was also very thorough with my teeth cleaning .my teeth have never felt cleaner. Thank you so much.
Get an early morning appointment-- parking is easier. No wait, painless and excellent cleaning. They are friendly and thorough. Also explained what I need to do to keep my teeth and gums in good health. Front desk ladies are also sweet and knowledgable-- explaining what I should watch out for in my infant son's oral health. I would rate 10/10!
Dr. Choi is the best. If you're his patient, there's almost no reason why you would ever fear or hate going to the dentist.
The dentists and hygienists are amazing!
Great staff very courteous didn’t have to wait long to get service I was in severe pain.Staff was very polite in taking care or me in my situation.My experience was Great Thank you A-Z staff!Also JC was on her job made me very comfortable hats off to her!She calmed me down as was very nervous she assured me I was in good hands that just made my Day.
I love my dentist at perfect dental smile (Santa Clara) Most dentists in my experience would brush the problem under the rug whereas Dr Tang is so understanding and if I bring up a problem with my teeth she'll listen & we'll have a full on conversation to figure out what's going on & what to do next, that's one of the reasons I like this office, on top of that their customer service & flexibility makes it hassle free, last but not least their hygienists are fully trained & have been working there for years.
Best experience I've had at any dental facility!
I've been a client here for several years now since I moved to Silicon Valley. The staff is very friendly, professional and they always put the needs of their patients first. Emi took care of my routine cleaning during my last visit. She's very gentle yet thorough; and communicated her actions well as she went through the procedure. I hope she takes care of me again in the future. Dr. Tang has been my dentist over my many years here. She's a kind professional who "whipped me into shape" as I didn't have the best dental history when I first became a patient here. She's handled my many procedures -- i.e. cavities, crowns, etc -- throughout the years and I'm very happy with her work. If you're looking for a dentist in the Silicon Valley area, give this place a try!
Anh is a great hygienist. She was gentle and thoughtful for teeth cleaning:)
I've been a client here for several years now since I moved to Silicon Valley. The staff is very friendly, professional and they always put the needs of their patients first. Emi took care of my routine cleaning during my last visit. She's very gentle yet thorough; and communicated her actions well as she went through the procedure. I hope she takes care of me again in the future. Dr. Tang has been my dentist over my many years here. She's a kind professional who "whipped me into shape" as I didn't have the best dental history when I first became a patient here. She's handled my many procedures -- i.e. cavities, crowns, etc -- throughout the years and I'm very happy with her work. If you're looking for a dentist in the Silicon Valley area, give this place a try!
Friendly staff, excellent service, would recommend.
Dr Lee was amazing! She helped me stay calm and was really caring.
The staff is very kind and helpful. My dentist is currently at this location and she does GREAT work. I appreciate the care they give and most of all the how clean it is.
Awesome experience from the first phone call to get the appointment till i left after visit with a smile. Dr Choi was so positive and patient. He answered all my questions and explained everything in a very humble friendly and yet professional way. The staff all helpful and accommodating. Thank you Sheida
The staff is super helpful and friendly. Dr. Heidi Lee is who I saw for my teeth cleaning and my tooth filling. She was super professional and informative and the process of the tooth filling was completely painless. I highly recommend Perfect Smile Dental Care and Dr. Lee.
Friendly and thorough in a pleasant atmosphere. I have been going here for a number of years and have consistently had strong techs and caring, thorough Drs. Highly recommend.
Update - another unpleasant billing problem experience: I still go here cuz it is so close to my place. But the billing is a mess. The office submitted claims to both of my two insurance and none of them paid. So I have to file a dispute myself. The office first refused to provide me with detailed info of the visit, name of dr, code of procedure, facility info of the office. Which I did not understand, how come these are confidential? Then I just tried to file the dispute based on the letters I got directly from insurance company the their policy. Afterwards, my disputed amount was approved and credited to perfect smile office. So I requested the balance to be refund back to me via check on 11/28/2021, did not receive the check so I contacted the billing dept again on 01/24/2022. The office wrote back to me the following day, which is 01/25/2022, saying the refund check was re- issued that day. However, I got the check at end of Fed. and the check was dated on 02/11/2022. Although I still get my refund check in the end, I just really lost trust to their billing dept. ———————- Not professional when handling insurance. My insurance covers none before waiting period or 80% after but they told me to pay 50%. Be sure to look into the details. Replying is not very timely. However showed great attitude to clarify misunderstanding.
I hate going to the dentist but they made me so calm. All staff from the receptionist to the dr Choi and even the dental hygienist Amy were amazing. Their bedside manners are top notch
I have been going here for years. Always welcoming and friendly. Yesterday I had Emi as my dental hygienist and she was very professional, friendly and communicated everything she was doing. Dr. Choi always seems to remember me and we pick up where our last conversation left off. Highly recommend.
Clean office and polite friendly staff great dentist and caring people. They took care of a emergency tooth extraction same day that I also found out the was an infection . I was having a difficult day and they helped me out and were so kind hearted. Dr. Lee was amazing I had a painless tooth removal and a couple stitches and she couldn’t of made me more comfortable an at ease. I had a little break dwn and tears just came running out my eyes they got me tissue and assured me everything was gonna be ok. I give 5 stars to that amazing team they have. 🦷
I usually feel very nervous when thinking about dentist appointments. However, Dr Choi is amazing and he clarifies all the processes clearly and prepare me mentally before the procedure. He reads my mind during the procedure and tells me the answer of what I was thinking on that moment about the procedure. He is an amazing doctor and saved my teeth. Front desk employees are very friendly and really helpful all the time. I highly recommend Perfect Smile Dental Care.
Emi was my hygienist and she was super nice and kind for my cleaning. Thank you for always taking my concerns into consideration and for always being happy to answer my questions. You and your staff provide the very best of care, and that is an incredible experience as a patient.
Emi was great and showed exceptional care in attending our daughter. Nice front desk staff.
a good place to have general dental care. Docters and staffs here are friendly. Overall is good
Just had my teeth cleaned by Anh and it was amazing! I’m always taken great care of at my appointments and the staff work very efficiently!
I've been visiting this place ever since I moved to the Bay Area. My hygienist Anh was super friendly and caring, she always does a great job on my teeth, removing stains, polishing, etc. My dentist Dr Lee is very knowledgeable, and her magic hands performed great treatments to my cavities. She also educates me on best oral hygiene practices.
Misty was great! She did everything. The Doc came by for a few minutes to check on xrays and confirm treatment. Misty was pleasant and professional. Thank you
Excellent and professional service, and friendly doctor and staff.
Very kind and attentive staff. Each step of the appointment/procedure was explained step by step as they did it so you knew what was going on. Facility looks clean and sleek. Helped identify issues in my gum health I wasn't aware of.
It was my first time here and the experience was great. Very professional team.
Best dental care I have gotten in my life. The staff are all very friendly, professional and caring. They strive to make your experience as pleasant and pain free as possible. I'd recommend them anytime.
Too much waiting time. The person who took my X-rays was impatient and kept complaining. But the doctor who treated me was excellent. Those 3 stars are just for the doctor.
I'm a new patient and had to come in for a broken crown. They took care of me and explained everything, very gentle with the procedure, and made sure I was comfortable. I was offered a blanket while in the chair since the air was cold. Honestly the best dentist visit I've ever had- and it was for a broken crown! I highly recommend this practice.
I love Perfect Smile Dental Care. Dr. Choi and the entire staff are very caring and meticulous in the execution of dental cleanings and other treatments. Van was the hygienist on my most recent visit and she did an excellent job. I asked about vaccination status and they reassured me that the personnel treating me had their Covid vaccinations. They use great masks and face shields to mitigate exposure. Overall, I was very impressed upon my return to PSDC after more than a year.
The entire staff is welcoming and friendly. The hygienists are great and they do a wonderful job of removing all the fears that come with "going to the dentist." Highly recommended!
I have been going to Smile Dental Care - Santa Clara For about 3 years now and love every visit. I have never had a bad experience and the whole team are just a pleasure to be around, top to bottom. The cleanings are top notch and I actually enjoy the process. Whenever I have to get dental work, I can't tell the difference from my natural teeth and a filling. It is virtually invisible! I recommend them to anyone I can!
as always, great experience.
I have been going to Smile Dental Care - Santa Clara For about 3 years now and love every visit. I have never had a bad experience and the whole team are just a pleasure to be around, top to bottom. The cleanings are top notch and I actually enjoy the process. Whenever I have to get dental work, I can’t tell the difference from my natural teeth and a filling. It is virtually invisible! I recommend them to anyone I can!
Cindy is probably hands down the most gentle and thorough hygienist I've ever came across. She's professional but also very personal when it comes to patient's needs. I'm a bit of a phobic when it comes to dental work but Cindy's the only hygienist that i feel trusted enough to fall asleep on. Now, I'm not saying all these nice things because I'm her husband. I'm just telling it like it is. :)
Thank you Cindy for a great cleaning session. Never disappointed. Cindy took the time to patiently clean and polish by teeth. Great experience and highly recommended. Thanks again for the great work. Looking forward to my next appointment which Cindy scheduled after the session before leaving the treatment chair.
I highly recommend seeing Dr Sam Choi! I'm from LA, and I've been searching for a while for a local doctor I can trust (it was getting too hard to drive to the East Bay to see a friend of mine since having kids). Dr Choi is incredibly patient, skilled, humorous, and awesomely informative. Not only did he preface each procedure and check in to make sure I was comfortable during it, he was very thorough in his explanations and answered all my questions. I've seen many dentists in my life (for cleaning, orthodontics, and oral surgery), and Dr Choi ranks among the top docs I've seen. I've had experience with a dentist who felt like a used car salesman, telling me that I needed a lot of work done. But it was reassuring to hear from Dr Choi that I wasn't in dire need of all those things! My 6 month appointment is set and I can't wait to get my family in to this office. It was very clean and efficiently laid out and run, and my experience flowed very smoothly. Highly recommend!!
Dr.Lee was Amazing as always, the front staff was Fantastic, LOVE the environment, comprehensive estimates, the quality of work and overall safety guidelines in place at this office!!!
Misty is great! Always welcoming, supportive, thorough and gentle! I'm very glad when I visit and I trust her to help me avoid cavities and gum disease
One of the best dentists I've been too. I really feel taken care of here and love the fact that they show you pictures of the teeth and cavities so I feel like they're actually doing something instead of just going in and leaving.
Misty is great! Always welcoming, supportive, thorough and gentle!
Dr Lee is very nice and professional in every details during the visit. Highly recommend!
Dr. Samuel Choi 10/10 extremely professional and kind, talked me through my dental issues and solutions. I couldn't feel more comfortable here.
Used to be terrified of the dentist, now I won't say I enjoy going but the quality and kindness of the staff makes it 10 times better. Would strongly recommend.
Have been going here for many years. The service is excellent and they do a great job with Covid precautions.
Good
Always been a fan of this place. Friendly staff, always accommodating. Medical professionals!
Very nice place for my kiddos. They can watch Netflix while getting their teeth cleaned so it takes the anxiety of being at the dentist away for them
Good doctors and hygienists. Convenient location.
The crew at Perfect Smile have been my dental care team for years and I couldn’t be happier! I started with them after years of neglecting my dental hygiene and they helped me get back to a a good place with gentle care and no nagging. I’m happy to have found Perfect Smile Dental Care!
I am a thoroughly happy patient at this practice. I was impressed by the up to date dental technology and covid conscious hygienic practices. I was well taken care of through each visit. The staff and doctors are friendly and helpful in explaining everything about my teeth. I highly recommend this place for your next dental needs.
Amazing amazing amazing. I love this office so much. The front office staff is super friendly and helpful and does a great job of sending appointment reminders. Very accommodating to shifting schedules. The dental crew is top notch and have always made sure that I was comfortable and pain free. I feel much more knowledgeable of my oral health thanks to the dental care and advise I’ve received. Van and Dr. Choi have been my primary caretakers and they’ve been super great each time. They remember me and my fiancé and they feel like friends to us! I don’t doubt that the rest of the crew is equally as awesome. Nathan
Perfect Smile has the best dentists, hygienists, and front staff in the Bay Area and probably the world! My personal dentist is Dr. Choi, and he is so incredibly kind, patient, and funny. He will try to ease the typical anxiety of going to the dentist, and he will explain every step he is doing and why. If you don't get Dr. Choi, don't worry - all of the other dentists are equally amazing. I know because I have personally referred quite a few people here and everyone has came back to tell me what a great experience they had, regardless of the person who took care of them. The hygienists are out of this world also. I've had a few over the years, and all of them have been very gentle and knowledgeable. They know right away if I'm brushing too hard or not flossing correctly, and will spend the extra time to explain how to do something properly. My cleanings have never hurt, and I always walk away feeling so good. My teeth have never been better! What really makes this place shine is the incredibly helpful front desk staff. They take the time to get to know you, and will ask about your day or will remember little details from previous visits (which I don't know how they remember with so many patients!). They have accommodated my numerous appointment reschedules due a difficult work schedule, and were always polite and easy to reach. I really can't say enough good things about Perfect Smile. If you are looking for an awesome dental team, look no further, give them a visit!
Perfect Smile has the best dentists, hygienists, and front staff in the Bay Area and probably the world! My personal dentist is Dr. Choi, and he is so incredibly kind, patient, and funny. He will try to ease the typical anxiety of going to the dentist, and he will explain every step he is doing and why. If you don’t get Dr. Choi, don’t worry - all of the other dentists are equally amazing. I know because I have personally referred quite a few people here and everyone has came back to tell me what a great experience they had, regardless of the person who took care of them. The hygienists are out of this world also. I’ve had a few over the years, and all of them have been very gentle and knowledgeable. They know right away if I’m brushing too hard or not flossing correctly, and will spend the extra time to explain how to do something properly. My cleanings have never hurt, and I always walk away feeling so good. My teeth have never been better! What really makes this place shine is the incredibly helpful front desk staff. They take the time to get to know you, and will ask about your day or will remember little details from previous visits (which I don’t know how they remember with so many patients!). They have accommodated my numerous appointment reschedules due a difficult work schedule, and were always polite and easy to reach. I really can’t say enough good things about Perfect Smile. If you are looking for an awesome dental team, look no further, give them a visit!
I recommend this clinic for anyone who's looking for a new dentist. I made the right choice picking this clinic to take care of my teeth. Dental visit was not an easy thing for me but Dr. Choi managed to make the process very smooth. He thoroughly explained the treatment plan to me and kept checking me during the process to make sure I did not feel any discomfort. Later in the evening, he made a call to follow up on my status, showing how much he cares about his patients. Staffs at the clinic also show high professionalism toward patients. It was a very positive experience with Dr. Choi and the clinic.
good service and friendly staff, my go-to dental clinic
One of my tooth-crown brook-off the night before and needed it to be reattached ASAP. I called Perfect Smile and was able to get an appointment. My crown was re-cemented in place and I can Smile again. Thank you Perfect Smile Dental Care. L Mart
Came in for cleaning. Experience was pleasant. Will return for future procedures.
Very nice staffs and docs.
My doctor was great as usual. I prefer the service provided by the hygienist from my last visit over the one from 6/28.
Love this place to have my dental work done! Everyone is knowledgeable and make sure you're in the most comfortable position while being operated.
I like the way Dr.Lee explained the detailed of everything I need to do why they're giving recommendation to see specialist its like I'm back to Dr.Pham who moved to the other office and of course Misty did a great job I don't feel any discomfort or pain while she's doing the cleaning and their front desk ladies were helpful and sweet.
I love this place. They are amazing. I highly recommend going here! Dr. Choi is an amazing dentist. He has fixed all my teeth and now my teeth are better. I will continue going to Perfect smile. Also thank you Misty for the great cleaning and recognizing my teeth have improved.
The staff was very kind and accommodating. I went in for cleaning and the procedure went smoothly and just as I expected. Would definitely recommend.
Great work. It is one of the best cleaning experience I have ever had in a while. Very professional, detailed and informative. Van will be my go to person when it comes to cleaning from now on. Thanks for the great work.
I’ve been coming here for over 10 years now. Always a great friendly experience. Also, felt very safe given the pandemic circumstances.
5 stars! Always a great experience. Misty and Cindy are awesome
Perfect smile has been our family dentist for 5+ years. Their appt scheduling system is efficient and front desk is always accommodating in case you need to reschedule. We have had good experience with all of their hygienist(shoutout to Misty) and dentists( including pediatric dentist) in the past.
I love having my teeth cleaned by my dental hygienist, Misty! She is gentle and happy to answer all of my questions. She has suggested ways to improve how I brush my teeth and floss and it’s definitely helped because there isn’t much for her to clean off each time I come in. She’s the best!
Had another great experience at Perfect Smile Dental. I was a little nervous this visit because I had a different hygienist than before. However, I had nothing to worry about. She was friendly and professional. She was very skillful, getting through the cleaning efficiently without any pain. Their entire staff is great.
I have been dreading about this treatment - I needed cavity filling done in a few difficult to reach places - for 2 years. Finally have enough courage and trust Dr. Lee to give it a try. She did an excellent job - considering this is a difficult mission. She made the whole experience pleasant - well as pleasant as doing two hour cavity filling could possibly be. Teeth feels better the very next day. So far so good. Thank you Dr. Lee.
I've been coming here from past 2 yrs. The staff is friendly, The Hygienist and Dr. Choi are diligent and knowledgeable, answers any questions and have suggestions for dental hygiene.
Great experience and very friendly staff. They made sure I was pain free and actually cared about my oral health. I would recommend Perfect Smile Dental Care to my friends and family
Dr. Choi is abundantly careful while working on my fillings and applying anesthesia. He also has cheesy humor, which is great. Cathy (Hygienist) and the rest of the staff are very kind and caring as well.
Friendly staff teams. They know what they are doing! I highly recommend anyone to go there. Stay smile with beautiful teeth!
Dr. Choi was a great dentist. I had a great experience
I have been visiting Perfect Smile for several years now. Previously I did not have dental insurance for a number of years and my teeth weren't in great shape. They helped set me up with a treatment plan that has radically improved the health of my gums and teeth. The dentist and dental technicians alike have been nothing short of amazing - professional, kind, and informative. I have had a root canal, descaling, and numerous cleanings. I love that the offices are clean, with televsion screens to watch Netflix during treatment. I have been seen twice since the pandemic began and felt very confident in their precautions to ensure the health of patients and employees alike. If you're looking for a new dental office - you've found them.
I have been visiting Perfect Smile for several years now. Previously I did not have dental insurance for a number of years and my teeth weren't in great...
I been going here the past 2 yrs and on my 1st visit my reaction was where have you been all my life. I never met such dedicated, honest and caring dentist. My dentist here is Dr. Heidi Lee. Definitely recommend her she won't stop until she makes your smile perfect. Every tooth she has done she made it perfect!! :] <3
I went there for dental filling. Dr. Samuel Choi is super gentle, thoughtful and patient. He explained the process to me and showed me the picture about before and after the filling. Before he started to do the filling, he put some lip balm on my lips carefully. It really kept my lips from drying and cracking during the dental filling. Overall my experience at this dental care is excellent.
I've been going to Perfect Smile since 2012, around the time when they just opened I think. I left the state for a couple of years but came back to them for my dental care when I returned. There were some little mishaps (e.g. my recent appointment was mistakenly rescheduled), but overall I have had a satisfying experience with them, especially with Dr. Choi. He is very attentive, has great bedside manners, and tries to make personal connection with you as a patient. Re: to COVID, they've been taking great health measures in the office. When you arrive for your appointment, they ask you to stay in your car first and call the office to check in. They'll ask questions about travel, symptoms, exposure regarding to COVID. They put high-grade air filters throughout the office and use vacuum to suck in air and water droplets during the procedure. The hygienists wear multiple layers of PPE. I feel safe for myself and for the people who work there as well.
Great dental practice! Extremely thorough/detailed and wonderful office staff! So happy I chose PSDC!
As always, good service and very professional. My entire family are now coming to this dental office. Post Covid and During Covid, coming to Perfect Smile makes us feel safe and secure. I will definitely recommend them.
Great customer service! The staff and doctors are very friendly and professional.
I have been very happy with my experience at perfect smile dental care, especially with Dr. Lee. I had an issue with a filling and she took the time and care to make it right and has always been very good about explaining exactly what she is doing and why. I would recommend!
Super happy with the team here at Perfect Smile Dental Care. I've had a few cleanings and fillings completed here and it's been a wonderful experience every time. Dr. Choi is very friendly, gentle, and communicative. He takes care in making sure that you understand his findings and any related procedures. I really like that he takes the time to ask you how you are doing and really tries to get to know you as a person - not just as a patient. The staff is amazing. They are very quick to offer alternative appointments if an earlier opening pops up. I've taken advantage of this to optimize my day last minute. They excel at explaining the invoices, dealing with insurance, and rescheduling you for your next visit. 10/10!
My family and I absolutely love them! I was a little nervous to go in because of Covid but, they where so amazing and the cleanliness and processes that they have put in place are over the top! Thank you for always taking care of us! BEST.TEAM.EVER
I went there for a dental filling. Dr. Samuel Choi is super gentle, thoughtful, and patient. He explained the process to me and showed me the picture before and after the filling. Before he started to do the filling, he put some lip balm on my lips carefully. It really kept my lips from drying and cracking during the dental filling. Overall my experience at this dental care is excellent.
Visiting the dentist can be a little scary but it's actually nothing but enjoyable when coming to Perfect Smile. The friendliness and professionalism from everyone who is affiliated with the office is amazing. Dr. Choi is the first dentist to make me feel comfortable with all the dental procedures I wasn't comfortable getting done before (which means that Dr. Choi had a lot of damage control) and he handles it with such ease and clarity. I have been here Post-COVID and can say that I have witnessed the cleanliness and care they put into each and every visit.
Doctor Choi is an incredibly gentle and knowledgeable dentist. Even getting my fillings (which I hate) is as smooth as possible with Dr. Choi repeatedly checking in mid operation to see how I am doing. I have been going to this office for close to 10 years and the staff is incredibly helpful, kind and hard working. They have also taken very extensive pandemic precautions, which makes me feel safe continuing my dental care with very minimal exposure.
Doctor Choi is an incredibly gentle and knowledgeable dentist. Even getting my fillings (which I hate) is as smooth as possible with Dr. Choi repeatedly...
My visit was awesome. Filled out a survey beforehand for covid-19 screening. All the dentists, front desk, hygienist and others in the office were well protected wearing double face masks, face protectors, and gloves. They were clear with instructions and also took time to explain their procedures and why. Misty and Dr. Choi were very friendly and supportive throughout my experience.
I was impressed with how Perfect Smile met and exceeded my expectations for my dental cleaning. I was in need of my regular cleaning and was way behind schedule due to the pandemic. Let me say that even before the pandemic, the staff has always been courteous, treating everyone with such kindness; the hygienists were skilled and personable; and I always leave feeling great! I admit, I am fairly critical of how a business is run especially with all the extra covid measures in place, but Perfect Smile met the new requirements head-on and gave a fantastic experience. Dr. Choi took extra time to assure me that they were taking every precaution necessary to ensure a safe, clean and healthy environment - but I could tell the moment I walked in. Air filtration, special equipment to reduce any aerosolized microorganisms, and staff properly masked AND face shielded. This is why I will happily come back when it is my turn again. Thanks for offering your patients the sense of safety they deserve! Kudos to you!
I was impressed with how Perfect Smile met and exceeded my expectations for my dental cleaning. I was in need of my regular cleaning and was way behind...
I was reluctant to go to a dentist during the pandemic, but with no end in sight and growing concern about needed dental care, I went ahead and booked an appointment here. Dr. Choi, the dental hygienist Trung, and the entire staff were caring and professional, and took extraordinary precautions to minimize risk. They've been great getting me in for follow-up appointments and making me as comfortable as possible during and after procedures. Highly recommended.
Very friendly and knowledgeable staff. I have enjoyed going to perfect smile for a few years now and they always take great care of me!
Very friendly and knowledgeable staff. I have enjoyed going to perfect smile for a few years now and they always take great care of me!
Terrific and friendly staff. The facilities is top notch and they have taken extra precautions too keep everything clean
Great professionals and an excellent service.
They are taking even extra precautions to make sure everything is kept clean. Including air filter and vacuums to suck up anything in the air! During this time of this COVID pandemic, this place has been the few I felt VERY safe. On another note, I’ve been coming to this dentist office for a year and have nothing but excellent service from both the doctors and hygienists.
Safest place to get your annual/bi-annual teeth cleaning. For the safety of their patients, Perfect Smile Dental Care have Hospital hepa-grade filter inside the hallway. They even have a filter to minimize droplets from going airborne while doing teeth cleaning located inside your mouth and outside your mouth. PPE is worn by your hygienist for his/her protection as well. Be safe and stay healthy
Safest place to get your annual/bi-annual teeth cleaning. For the safety of their patients, Perfect Smile Dental Care have Hospital hepa-grade filter inside the hallway. They even have a filter to minimize droplets from going airborne while doing teeth cleaning located inside your mouth and outside your mouth. PPE is worn by your hygienist for his/her protection as well. Be safe and stay healthy
Safest place to get your annual/bi-annual teeth cleaning. For the safety of their patients, Perfect Smile Dental Care have Hospital hepa-grade filter inside...
The clinic has many small details that shows they care for their patient. They also upgrade their equipment just to reduce the risk of COVID 19 and put patient mind at ease. I had Dr Choi did my cavity. He’s very caring and good at what he does. I’m a bit scared of the needle but he applied the needle very gradual that I barely feel it. Definitely recommending ppl to check it out!
I went in person in the morning and had a great experience here. The clinic is very clean and took precaution to prevent the COVID-19. Dr Choi is a very...
I went in person in the morning and had a great experience here. The clinic is very clean and took precaution to prevent the COVID-19. Dr Choi is a very caring and capable doctor. I had my cavity fixed by him. He inform you every detail step and leave you with ease The staffs are also very friendly, definitely recommend anyone who's around this area!
The people who work here are great :) they really enjoy what they do, and it shows. Thankfully, they've added some new COVID precautions, including temperature checks at the door and also this new tech that basically sucks in the air around you to minimize any stray aerosol particles.
The people who work here are great :) they really enjoy what they do, and it shows. Thankfully, they've added some new COVID precautions, including...
I've been a customer for nearly a decade, and have always received excellent care. Cursed with weak teeth, I've had shoddy work at other places, but Perfect Smile has fixed the broken crowns and fillings, helped me through an extraction, and now my teeth are in the best shape they've ever been in. Super friendly too.
I've been a customer here for three years. They can always detect the problems with the teeth quickly and fix them with high-quality service. Dr. Choi and Dr. Chan have always been amazing.
Dr Lee, excellent dentist, very capable, more than once she has taken extra time and effort to make sure I get the correct treatment plan. Full confidence in her knowledge, ability and honesty.
Dr. Lee is the absolute best! I have a major fear of dentists and she is so understanding and has been very patient. She has gone above and beyond what was necessary for me when she didnt have to and I will be forever grateful! I could not recommend her or Perfect Smile any higher, I wouldnt go anywhere else.
I got my cavity removed and it was amazing. Not only I didn't feel any pain, I didn't feel anything even after 24 hours. The Doctor Nancy was great and very knowledgeable. She did the treatment very carefully and in amazing way. I was having bad smell problem because of cavity and everything is gone. It feels great.
Very gentle dental care with high quality
Yesterday was my 2nd appt with PSDC and again, everyone was so nice and professional. I definitely chose the right dental practice when I came to San Jose.
The staff have really done a great job, especially for my wife who has spent a lot of time there over the past nearly year for dental work. Thank you
Every one was very nice, professional, and gentle. I'm looking forward to going to them for all my dental needs. Only two problems. I had to cancel an appt....
The dental hygienist is very informative and caring, the receptionist are very accommodating and patient to inquiries.
Everyone at the office was amazing! Very friendly and informative. I just moved to the area and have been experiencing mouth pain. I came in for a second opinion on a recommendation I had received from another doctor. Instead of having to have a tooth extracted and an implant put in, I was able to have a small procedure done instead. No novocaine and no anesthesia! I am overjoyed that the pain has stopped and that Perfect Smile is now my new dentist.
Dr. Choi was amazing. He's very informative and goes over the whole procedure step by step. He is extremely skillful and patient. The office staff is also very warm and welcoming. I would definitely give this place 5 stars.
Dr. Choi was amazing. He's very informative and goes over the whole procedure step by step. He is extremely skillful and patient. The office staff is also...
Really close to home, accepts my insurance. Met with Dr. Choi and could not be happier, everyone here is friendly and welcomes you like family. They explain...
I love this place so much they're always very nice courteous genuine and most of all caring. All the doctors and all the dental hygienists are very...
Always a pleasure visiting Perfect Smile Dental Care. Dr. Choi and the Perfect Smile staff are very professional, courteous, informative and friendly. The...
Dr Choi has been my dentist for several years and he is wonderful. Also, all the staff at the office are very kind and professional. Dr. Choi has a very...
I know we all fear going to the dentist but I can assure you the staff and doctors at Perfect Smile Dental Care will do everything in their power to make...
We came here looking for a new dentist after our old one retired. The office was well-run, the receptionist friendly, and the dental service thorough and...
I highly recommend Perfect Smile Dental. I always have a great experience. They make me feel really comfortable. Everyone is very friendly and professional.
Big improvement over 6 month. These guys are taking the customer feedback seriously. Perfect dental is back on my recommendation list.
I could not be more pleased with this practice! Everyone, and I mean everyone is so kind and friendly! The receptionists are detailed and personable, the hygienist are thorough yet gentle, and the doctors are down right AWESOME! ... and this is coming from someone who does not like going to the dentist. As a newcomer to the South Bay I was so happy to find a professional and caring practice to assist me in my oral care! Not to mention they have Netflix! 10/10 would recommend to all in need of a stand up establishment.
I have been going to Perfect Smile Dental Care for almost two years and so far, the experience has been nothing but amazing! I am quite sensitive when it comes to dentistry work and Dr. Lee is very patient and handles my teeth with extra care. The staff is very supportive of my requests and they go out of their way to make me feel comfortable. I also noticed that my teeth are in much better health than they were 2 years ago. I am truly happy the services they have provided and I highly recommend to anyone to see them!
Dr. Choi and the entire Perfect Smile staff are truly professionals, always putting their patients first and making them feel as relaxed as you can be. Dr....
I've had too many terrible experiences with dentists in the past, and so my expectations about going to see any dentist are low. Meeting Dr. Choi was a...
I highly recommend Perfect Smile to anyone in need of great, professional and modernized dental services. The team is always welcoming and my teeth are as...
Dr. Samuel Choi D.M.D. has been my dentist for about a year. He is the BEST dentist I've had thus far. He is very gentle, thoroughly explains what he's...
I'm glad to find this dental care. From receptionists to Doctors, everyone is so friendly and effective in the work they do. Especially, I happy to consult with Dr.Samuel Choi who is very caring when it comes to my dental health. He educated me on my dental state and gave me tips for healthy gums and teeth. When it comes to the operation table, Dr. Choi is very gentle and gave me continuous feedback on whats going on. If you are with a good dental insurance, I highly recommend the services provided by this dental care.
Dr. Choi has been my dentist for 7 years. He is very professional and considerate. Highly recommended.
Review for Perfect Smile Dental Care - Santa Clara I am very pleased with Perfect Smile. Everybody that works there are always smilling, courteous and ready to assist. Thank you all for making my smile brighter.
I have been a regular of Perfect Smile Dental, Santa Clara since 2009. Dr. Pham helped me with a root canal and crowns for broken tooth. This was the same...
Dr.Lee and her staff take great care of their patients. They are very detailed and will provide you with the best possible care. The facility is clean and...
Our family has been looking for a dentist for awhile. Everyone at Perfect Smile Dental Care are friendly and helpful. They took great care of me/teeth during my recent visit. I definitely recommend their services. Thank you Perfect Smile Care😊
I wanted to give an update. After Tim saw my review, he actually called me up to fix the problem and apologized to me and he refunded me the $43 dollars...
Well done Julie. She did a wonderful job. She goes extra miles to clean the dirty spot behind my bottom front teeth. She's strong and fast, I feel like she really clean it well. I asked to see Julie again on my next visit for deep cleaning. I highly recommend Julie to take care of your teeth.
I have been taking my son here since he was 1 years old. They have helped me figure out brushing and flossing as well as when to use fluoride toothpaste. We just had his 2 year appointment and she showed me how his pacifier was shaping his mouth and how it would be better to ween him off it sooner rather than later. I am so grateful for these wonderful and patient dentists who put up with babies and toddlers!
Nice people but there are quotes from a book that says I am an abomination and should surely be put to death now hanging all over the office. Doesn’t feel good to read such proselytizations while trying to receive treatment. Was uncomfortable the whole time thinking of it. Quite insensitive. I guess it doesn’t matter to the owner because the book they quoted from doesn’t talk about how people like the owner should be put to death. Not appropriate for a dental office. I will not be returning.
This morning I went to perfect smiles for the first time and I loved it. They spend so much time to talk and care about their patients. They explain everything they will do while they are doing it so you don't feel nervous while your in the chair. They take pictures while doing the procedure so when you are done you can see exactly what they had done. I went to a different dentist and they told me I needed a root canal and Dr. Lee told me it wasn't necessary and just had my filling filled back in that was chipped off. I love my experiences and will for sure be back again. Dr. Lee and Sue are awesome but of course maybelle is my favorite.
Since this is my last visit to perfect smile because I am moving. I been going here for 7 years because of the staff has been so friendly and nice. They pretty much do everything from cleaning your teeth, xrays, invisalign, fixing the cavities and periodontal work. I pretty much everything above except for getting invisalign.I would say most of the hygienists are pretty good. I have had Cheryl, Lillian, hmm I forgot whom the others, but Lillian and Cheryl are the ones I had the most. The three of them did my deep cleaning. I remember my 2nd time doing it with Lillian, I was in so much pain that I did not want to go back. The first one I do not remember much, the third one was pretty good as it was not as painful as I thought it was. Cheryl is my favorite one out of the three, I guess because I seen her the most and she is the most gentle too. Lillian is nice too and the other one as well they all do a great job.Getting my filling done for the cavities was actually not too bad and do not mind if I ever have to do one. Dr. Choi I would say is very good and awesome and it was very painless indeed and he even asks you if you are okay or not or apologizes even if you are not in pain, but if you look like it.I had my last appointment and boy was it very painful and very rushed and it was definitely not the best for last. She was nice and personable, but my teeth and gums were painful. Usually most of the hygienists take there time and go slow and ask if I am doing okay and raise my hand if I am in pain. Nope not this one my teeth ended up burning, but I can take pain. I know my mouth and teeth are not perfect and my tongue has a mind of its own, but man it just purely hurt. Front desk staff is very good as well as I had to change my appointments a couple of times and they were willing to accommodate me as well.Thank you again for a great experience
Since this is my last visit to perfect smile because I am moving. I been going here for 7 years because of the staff has been so friendly and nice. They...
Really surprised that I did not feel anything when my wisdom tooth got extracted! The doctors were great! Both Doctor Pham and Doctor Le made sure I was comfortable and told me what was being done throughout the entire process. I have received positive and friendly customer service every time I have a visit.
I have been taking my son here since he was 1 years old. They have helped me figure out brushing and flossing as well as when to use fluoride toothpaste. We just had his 2 year appointment and she showed me how his pacifier was shaping his mouth and how it would be better to ween him off it sooner rather than later. I am so grateful for these wonderful and patient dentists who put up with babies and toddlers!
I've been coming here for years to get my teeth done. I've had many hygienists and they've all done their jobs wonderfully! I just had a latest appointment yesterday with Julie. She's new but she knows what she's doing. She had this really bubbly personality and kept me entertained for hours while I had a deep cleaning. Maybe because my gums have healed quite a bit but normally, I get the injected anesthesia because my gums were hyper sensitive. However, this time around, Julie only applied topical anesthesia and I didn't feel any pain sensations. I attribute that partially to Julie's magic. Next time you are at Perfect Smile, ask for Julie.
All i can say is that these guys are Awesome! Seeing the Dentist is no longer a negative experience. Perfect Smile has all the latest and greatest technologies and has a very professional expert staff. The office is very clean and state of the art. Perfect smile has removed the metal from my mouth and filled cavities and has my mouth looking perfect.. Perfect Smile makes sure you are comfortable and they manage any pain you have right away while you just kick back and watch whatever Netflix movies you want while they go to work on your mouth with perfectionist expertise. i was introduced to Perfect Smile from a friend whose wife works for another Dentist. My friend and his wife both go to Perfect Smile. It is good to know someone who already works in the industry that would have more insight into what places are best and would refer me to this place over all the others. I have had nothing but positive experiences with Perfect Smile.
Annie Pham is the Best! The staff is amazing. I have been with them for more than 10 years . I left the area for a while. While away, the dentist I had didn't do a very good job. That coupled with radiation , I as lucky that work brought us back to San Jose. Annie is a master at her craft and has managed to get my teeth back up to par. Annie and her staff are very knowledgeable and professional. For anyone considering a new dentist, you won't go wrong by becoming part of the family there.
I was very impressed with the office and the way everything was run. They had very nice up-to-date technology and provided thorough care. I came in for a cleaning and also opted to get a filling for a chipped tooth from years ago. They made sure that my teeth were completely cleaned. Some of the scraping did hurt my gums, however, more than usual. Dr. Annie also filled in my tooth after my appointment rather than have me schedule another appointment, which worked well with my schedule.
Dr. Choi and his assistant were both amazing and professionals. They always make sure that you comfortable and not feeling any pain. They educate you and take you through the procedure step by step. Officially Dr. Choi is now my dentist as long as I am in the bay area. Highly recommended. I have done two fillings, two crowns. Both great this recommendation comes from someone who almost have a dentist phobia. The assistant was very funny I was laughing most of the time. Great experience.
Going to the dentist used an experience i tried to avoid as much as possible, but is not anymore because luckily I got to meet Dr Garate. I totally recommend this place, and specially Dr Garate (:
Honestly, I loved it, attention is amazing and it didn't hurt me a bit! I've been to a lot of dentists in my life, and honestly, this one is the best. I got my wisdom teeth out, and it was very very good. I didn't get swollen or anything, it was fast and well done. I am very happy, and I was very scared before going there, overall the best experience you can get in a dentist.
Great place to be!
I have recommended multiple people to this office. The staff is great, the office is clean, you get to watch Netflix, and they are very accommodating of schedules. The only downside is that they outsource some more major procedures like root canals and wisdom teeth extraction (or at least used to). Dr. Lei runs a great practice!
Most professional, friendly, and passionate dental practice I’ve ever encountered. A little pricey, but worth the cost. The office is nice and clean. The examination rooms are cozy and make efficient use of space. You can watch Netflix during your procedure to keep nerves at bay. Dr. Le explained things very thoroughly and takes a personal interest in helping you find out what’s wrong. The rest of the staff are all very welcoming and friendly. They made it clear before and after my first visit what I should expect to pay for my treatment plan.
Excellent experience overall. Wonderful front end staff and dental technicians. Went here for my first cleaning in over 6 years (yikes!). Made me feel at home and were very clear about each step of the process as we'll as the cost (if any applied). Doctor J was whom I paired with for the cleaning and overall check up and frankly it was the best dental experience I'd ever had, which says a lot because going to the dentist typically sucks a lot. She was incredibly friendly and had a softness in her voice that reminded me Summer time sunsets in the Sierra mountains. Within weeks of visiting Perfect Smile Im already seeing major improvements with my teeth thanks to their handy work and suggested at-home care techniques. 5 stars across the board, no question.
Best dentists I've ever visited. I've had Dr. Choi for the past 4 years, and he's been kind, thoughtful, and understanding. He remembers my family and job, and asks about them regularly. All of the dental assistants, front desk receptionists, and other employees I've interacted with have been equally delightful!
Dr Annie Pham is the best dentist I have ever had, service is excellent, state of the art facilities, and best of all Dr Annie Pham takes pride in her work. I have never had to return after having work done. She has always done the job right the first time! Most of my life I hated going to the dentist but now I cant wait for my next visit. She and her team are a true professionals.
Once again Dr Pham and staff took care of me when unexpectedly I came down with an emergency condition needing attention. I was in a lot of pain and unsure what was wrong. they fit me in immediately and helped me understand what steps i had to take. in this case, was a referral to a specialist but the whole process was exactly what i needed at the time which was a trusted professional looking after my best interests. This type of thing is what keeps me loyal to businesses: an owner who genuinely values her customers and takes care of them. Thank you Dr. Le and Annie.
Amazing! I hate going to the dentist but they made it a great experience. Staff is really great! Dr. Choi and Maria made me feel really comfortable by bringing me a blanket and putting Netflix on! I could not feel more at home! Thank you guys! You made my first time getting an injection in my mouth as painless as possible!
I am terrified of going to the dentist but Annie Pham was so gentle and thorough. I know I'm in great hands here. I highly recommend her services.
Sheryl is the best dental hygienist I've ever had. She and the doctors are very professional and also very kind and considerate!
Best all around dentist experience in my life! My daughters and husband are now patients as well and i couldn't ask for better customer service. Have been a patient for many years and not once have I had a bad experience. Highly recommend this dentist office to all my family and friends.
Just needed a cleaning initially and wanted to talk to the dentist about getting a dead tooth pulled. The hygeinest and the doctor were both very nice and professional. Am getting tooth pulled this fri☺ The front office staff helped me understand what my part of the insurance will be. Very happy experience!
Dr Annie Pham is very professional in dealing with my case for crown fixing. Her team is extremely helpful and friendly that you can't ask for more! How amazing for the dentist visit. It's my first choice for the dental care in the bay area!
My first appointment was a checkup for me and my two kids, and I was very impressed with the way they handled us as a family. The warmth of the greeting and that they brought us all into the treatment area together was lovely, and great for reducing any anxiety my children might have had about going to the dentist. Nancy Tang is extremely considerate and goes out of her way to make sure that any discomfort is reduced as far as possible, which is a very nice trait to have in a dentist.
My family loves Perfect Smile. The Dentists and Staff are amazing. You won't find a better place to take care of your smile. My kids love coming here because they feel safe and cared for. I love coming here because everyone is professional and treats us well. I will miss them when I move.
Doctors are good and facility is top notch. Got my tooth fixed while watching Netflix :)
Such a great experience, everyone is welcoming and accommodating. There's good energy and a lot of smiles that help brighten your day and put you at ease.Everyone was full of educational information and professionalism. I recommend this place to each and everyone.
Best dentist I've ever been to! I've had a great experience every time. All the dental hygenists as well as dentists (Dr. Choi especially) I've interacted with have been wise, helpful, and informative. They never pressure me into anything, and I can tell they really want to serve me well. I recommend this place to everyone I know!
I've been coming to Perfect Smile Dental Care for a few years now and I'm always very pleased with the service I receive. The staff is super friendly and accommodating, the facilities are always very clean, and the dentists take the time to walk you through the procedures and give helpful advice on how to keep your teeth and gums healthy. I would definitely recommend this office to anyone!
Great facilities and great staff. Appointments are always on time, and the care is thorough. Facility is very modern and comfortable.
An overall great place! The front desk was welcoming and ready to answer any questions. The hygienist was great even though I have super sensitive teeth and being pregnant everything hurts my mouth! The Dentist went over and above. He talked with me about everything he was thinking and I felt all of my questions were answered! The high tech feel of this place, cleanliness and staff will keep me coming back!
The office staff greeted us with a warm smile. My two daughters were nervous going into the appointment, and they left with smiles on their faces. Dr. Chou and her staff were patient and kind, thorough, attentive, and knowledgeable. Office is clean and modern using current technologies. Great experience overall.
I've been to a lot of dental offices in the past, however, Perfect Smile Dental is by far the very best. I came with my sister because she hasn't had dental work done in a long time. She was very self conscious about her teeth due to a lot of plaque piling up behind her lower front teeth. The staff there really took care of her and treated her kindly with respect. She was always so scared of going to the dentist because she believed dentists would be disgusted when they saw her teeth and she was worried that she would then feel embarrassed. The staff there we're all very kind and the dentist treated her very well. In my opinion this is a huge plus! Second, since my sister does not have dental insurance she was worried that the cost would be completely unaffordable. However, what I found great about this office is that the receptionist/secretary went thoroughly went through all costs after the dental exam. This was such a relief because no one what's to walk out of the dentist office will a surprise bill. Last, the office was super clean. Overall, I would recommend this perfect smile dental to all my family and friends. They are the best!
I've never had such a great dental experience. Finally I feel like someone is helping me with my receding gums. For years I've been getting sub-par cleanings from other dentists (due to sensitivity) resigned to just have gum problems forever. Now, I have hope.
Sheryl my hygienist is amazing! She is a true asset to your establishment. I look forward to my visits and catching up with her and the team.The facility is clean and the overall staff is super friendly. I have been coming here for years and I would highly recommend perfect smile to everyone.
I never really enjoyed my visits to the dentist, but all staff that work here including the doctors are very friendly. I highly recommend Dr Choi. He is by far the best doctor i have had. He is very detail oriented as well as very friendly. He will guide you through every step of the process.
The staff there is so nice including the docs (I see Dr. Choi) and the assistance. Aldron is super duper sweet - ALWAYS a smile on his face and laughing; it would be unsettling if it were not genuine, but it is. Let's face it no one enjoys going to the dentist and I have found myself being short with them for no reason, and I'm sure they get it all the time. They always respond kindly (I hear them on the phone and I see how they react to visitors) which makes me feel like a bad human being - that is how nice they are. I just wish they offered NO2.
Realized it has been almost five years since my last review - so here is an update. I am still continuing to go here, though (thankfully) not as frequently :) Still very happy with care and service. Patient comfort appears to be a priority for doctors and staff I have met here. Scheduling an appointment isn't too difficult. I definitely recommend this dental practice to peeps.
My new found dentist. Been going there for about 2 years now. Sorry for the late review. Place is really nice and clean. They always keep you in tune with costs and procedures. On my first visit they took me on a little tour of there premises. Staff has always been friendly. Basically blew my old dentist away.
Perfect Smile is a great Dental Care, great service and experienced Doctor.
Dr. Pham is very skilled at what she does. I would highly recommend this place to my friends and family. Also the whole staff is very nice and extremely helpful. 5 stars is not enough to describe my experience here. So far we have completely reconstructed my whole upper set with a partial that has included 6 extractions, bone graphs ect.. she has laid out a plan for my needs that works with my budget. Once again 5 stars is not enough.
I always enjoy my experience with Perfect Smile Dental Care. They are professional, informative, patient, and encouraging, minimizing any pain or suffering caused by dental problems. The customer service is excellent. Doctors remember where my families are and where originally I came from, or at least they bother to take the notes. I'd recommend them to my families and friends.
netflix took my mind off the dental work. Wasn't too sore afterwards either. :)
This review is exclusively about Dr. Choi: When I first went to Perfect Smile I thought there was a bit of up selling going on. Dr. Choi said there were 8 cavities in my teeth, some due to grinding and some due to neglect (my words not his). I was a bit suspicious at first. What Dr. Choi does is show his clients what he is doing every step of the way. To me this is invaluable. This guy has strong ethics, and wants to show you where his concerns are. This guy takes before, during, and after pictures of the procedure so you see the damage of the cavity once drilled, and the fix afterward. His bedside manner is great and he is probably one of the best dentist's in the South Bay Area. TL:DR Dr. Choi is the best in the South Bay.
I first came here with an infected tooth. They did a great job assessing what was wrong, presenting my options, and giving an honest opinion on what they would recommend without making me feel like I was being pressured in one direction or the other. Since then, they have become my preferred place for any dental work.
I have been to Perfect Smile Dental Care more than 6 times now, and I just can't say enough good things about Dr. Pham and her team. Everyone who works there is super friendly, professional, and really take the time to make your visit the best it can be. Perfect Smile Dental Care has been able to fix all the issues and problems that my past dentist missed, or just executed poorly. Recently, I needed to get some major dental re-done. Dr. Pham and team spent ALOT of time to make sure the final product was perfect. I have gotten so many comments on my teeth and how natural they look. Perfect Smile Dental Care has a new office in Santa Clara, off First Street, near the "new" Target. The office is comfortable, beautiful and they have Netflix available for you to watch, while in the chair during your visit. This doctor and her staff really care about their patients, and their work ethic is stellar. I would not hesitate to recommend Perfect Smile Dental Care to anyone.
4.5 Stars? They would be perfect, if not for the hefty bills (but they're a dental office, so what can you do). All of the staff have a very strong service-orientation, all the way from Dr. Choi down through the hygienists and reception staff. I'm not particularly picky about my dentists, but my wife is deathly DEATHLY afraid of them. To the point where she avoided getting a check up for over five years straight. Dr. Choi and his team at Perfect Smile managed not only to coax her into the chair, but kept her coming back for cleanings four time a year. This is unprecedented. They didn't do this by pumping her full of anesthetics (though they did that too), but through excellent bedside manner and pure friendly-ness. If you're short on cash and don't mind if your dentist isn't very friendly, then maybe this place isn't for you. If you want quality dental care in a comforting setting--then you may want to get an appointment with Dr. Choi.
No words can explain how happy I am with their hospitality. The moment I walk in; I'm greeted with a warm smile and offered water while I waited. I didn't wait more than 10-15min and was given a full office tour. Very welcoming. Pros: +clean office +very welcoming +excellent hospitality +Pandora/Netflix for long visits +top of the line technology +staff is AMAZING +calls after visit just to check up if I'm feeling any pain. (Best group of staff and doctors ever) +2 visits with check-in on Foursquare gets you a free Starbucks Card! Cons: -Parking Definitely will come here for all my dental needs! Thank you!
Modern dentistry and over-the-top friendliness. I've been visiting the dentist twice a year for as long as I can remember, but I've never been to a dentist like this one before. Digital X-Rays showed things that my previous dentist missed, and an intraoral camera showed close-up photos of my teeth and gums. Both were displayed on a monitor over the exam chair. When it came time to do the dental work, a fancy vacuum system made it easier for me to hold my mouth open while ensuring that no water dripped down my throat. After this experience, I don't think I can ever go back to an "old school" dentist again. On top of this, the staff were all super friendly. Dr. Choi made me feel completely at ease. And they gave me a Starbucks gift card to apologize for being 15 minutes late on my appointment.
Very happy with your business. Everyone is professional, friendly, and open to taking the time to answer my questions. Couldn't be happier with my visits so far.
Nitasha.S, Santa Clara, CA I am very pleased with the service and care taken by Dr Choi and his team. I am very likely to recommend him to all my friends. Dr. Choi is Extremely friendly, patient, well-spoken and kind. I love how he explains everything before he does it . His team is equally patient and supportive. Very caring team. Thank you.
I will keep this review simple and sweet. I would drive 100 miles to see Dr. Choi. His demeanor and personal interest in you as a patient is incomparable. If every doctor was like Dr. Choi, the world would be a better place. I've never been able to consistently keep up flossing and some how I feel like I would disappoint Dr. Choi if I don't. He is so incredibly encouraging. I am excited to show him my progress in the next couple of months.
Friendly staff, did everything possible to make me feel comfortable in my visit. Absolutely recommended!
Love Dr. Pham and her staff, especially Theresa, who is absolutely fantastic at her job and goes above and beyond at the front desk. Always extremely nice, helpful, patient and understanding. I recommend the practice to everyone.
As a new patient, I was impressed with the welcoming atmosphere of the office and the friendliness of the staff. I was also greeted with a smile by the receptionist which is always nice. I am looking forward to having them take care of my family's dental needs.
Wonderful visit. I am really starting to warm up to Dr. Choi. My teeth feel clean and refreshed.
"I was in need of a dentist while in Santa Clara and came across perfect smiles. Their Yelp scoring was good and the location is convenient to work. Good service, good smiles, nice dentistry office and treatment rooms. Annie Pham is excellent and so is Catherine the hygienist. That's the cleanest mouth I have had in many years. Outstanding. Reception is great and is very professional and friendly. If your looking for all of the above then go here for your dentistry work. PS Dr Pham even phoned me in the evening to make sure my filling work was all OK.
Very clean and professional. Light years ahead of my old dentist. I would highly recommend this place to others. Two thumbs up!
I really enjoy coming here (which is really strange to say about a dentist)! On my first visit, it seemed a little like stepping onto the set of Stepford Dentist - the office staff's shirts match the scrubs of the dental assistants, and everyone is extremely nice and friendly. No horror story ending here! They do their best to make your visit to the dentist a pleasant experience, and it really shows. I love the fact that they take pictures of your teeth to show you any problem areas so you actually have a reference while you talk to them about recommended course of treatment. During longer procedures, they give you headphones and let you watch something on the office Netflix account -- nothing like a rom-com to take your mind off of drilling!
Parking was a bit of a challenge, but once I was in the office everyone was delightful! The dentist actually cleaned my teeth himself and provided various treatment plans tailored to my needs. I've never felt so comfortable during a dental visit!
My first visit was during Christmastime. The waiting room was decorated with a small Christmas tree and the yule log on TV. Made me crack up! Loved it. :) I also got a free toothbrush, toothpaste & floss before I left. The ladies at the front desk are always friendly and offer me water every time I'm in the waiting room. I've never waited for more than a few minutes. Dr. Choi - best dentist I've ever had! Extremely friendly, patient, well-spoken and kind. I love how he explains everything before he does it (or as he does it). I don't feel like I'm just another patient in for just another filling or cleaning - he seems to genuinely care about me. I love how he takes photos of my teeth and shows them to me as he talks about them, so that I know (and can see) any issues he's talking about. It's one thing to tell someone they need a filling... it's much better to show them a picture of their tooth so they can see the need for themselves. Last time I was there I got three fillings done, and Dr. Choi called me later that evening to ask how I was doing. How thoughtful! Finally, I love how their website has a section for "Patient Reviews in Real Time." They have a 95% approval rate (awesome). But what speaks to me most is that they list every review - even the one-star reviews. They don't try to hide the negative comments in the name of good marketing. That's some integrity, if you ask me.
The staff went out of their way to be friendly and solicitous and were generally well informed. Dr. Pham called me later in the day to follow up on the crown she and her staff helped put in. The dental work has held up well and the initial work was done with very minimal pain. They have modern technology, including nice cameras that they use to show you pictures of your teeth after the work is complete.
If I could give more stars, I would. You get treated like family in this office, everybody knows your name. But the most important of course is the treatment, it's great. Doctors makes sure you are comfortable, they ask you about your fears and make sure they addressed. This part is amazing, BEFORE you get the treatment everything is discussed. The procedure itself, the timing it takes and how much it costs. There is no surprise cost, you know all about it before you decide to do the procedure or not. Dr. Choi (the doctor who treats me) is wonderful, he makes you feel so at ease, that all my fear are practically non-existing anymore. He tells me about what needs to be done and tells me the order he thinks it should be done in, but than, he asks for my opinion in it. I highly recommend Perfect Dental Care!!!!!!
I cannot say enough good things about Perfect Smile Dental. From the front desk to the doctor himself, everyone was so friendly, helpful, and knowledgeable. I was explained each process in detail, asked frequently how I was doing and how comfortable I was, and felt like I was the only person that mattered while I was in their care. I am so happy to have this office as my new "home" for dental needs. I could not recommend a better place.
I had the worst experience with my last dentist that I never wanted to step inside another dental office ever again. That all changed when I scheduled my emergency visit for a root canal infection with Perfect Smile. Dr. Pham is by far the best dentist in town that I've encountered. She is kind and gentle and I really appreciated how she was sensitive to my low tolerance to pain. I don't think there are enough words to explain how fantastic Dr. Pham and her staff are. I'm so glad she decided to become a dentist, her dental practice should be a model for all aspiring dentists out there. Scheduling an appointment was easy as 1-2-3. Her office staff always does their best to work with your schedule and get you a timely appointment. Not only you get a reminder phone call for your appointment but you can even confirm with a text which makes it so much easier for me. Dr. Pham has changed my outlook on dentists and her work has improved my life tremendously. Thank you Dr. Pham for all your hard work and attention.
I had been going to the same dentist for probably 20 years. Basically, my whole life. I hated the hygienists and dentist because of how rough they would be on my teeth. It completely scarred my dental experience; making me dread every annual visit. The smell. The sounds. All of it. Horrible. Luckily, I found Perfect Smile! They completely renewed by experience. The hygienist are so gentle and make sure you're extremely comfortable. Love their customer service and staff. Simply a great place to go and be. If you're having a long procedure, they'll put on a movie for you and let you pick what you want to watch. I picked Thor. What a hunk. On my most Recent visit, I was sat in the middle seat of the main area. The AC was blasting extremely high. Multiple times the hygienist asked if I needed a blanket as I had been wearing shorts that day. Now that's customer service. What more can you ask for from a dentist office? Anywhere for that matter. One thing I will say that may or may not be negative is the fact that they will call you and email you AND text you to make sure you come to your appointment. I will never miss a single appointment due to their relentless reminders. All in all, I very much enjoy this dentist office. I couldn't have picked a better one.
I started going to there guys about 3 years ago after a bad experience with another dentist. Best dental choice iv made! They are great. The staff are always friendly and make you feel very comfortable. A++. Thanks.
I love coming to see the dentist because of this place. When you walk through the door, you are greeted with smiles from the front desk staff. The office smells amazing, and everything looks neat and clean. I never wait more than 5 minutes in the waiting room area. The exam chairs are so comfy that you can almost fall asleep in them. You can watch your favorite movie or shows while getting your teeth worked on. Dr. Pham is very friendly, gentle, and has great bedside manners!
Wow, this place is amazing. My normal dentist wasn't available this week and I needed to get checked out. After a simple search on Yelp, I came across Perfect Smile Dental Care. And I'm so happy I came here. I got what I needed and Dr. Choi was awesome. He listens, cares and wants the best for his patients. I was left with a fantastic first impression and would not think twice to come here again! +professional +freindly staff +clean +state of the art equipment +super comfortable chairs +AC was blasting so they even offered me a blanket! +Dr. Choi is awesome -parking sucks, but I'll deal
Annie Pham provides exceptional dental care services. Her entire practice is welcoming and very professional. I went in for my bi-yearly check-up and she explained in detail about the health of my teeth. She made honest recommendations and showed concern for my overall wellbeing. I would highly recommend Annie Pham and her staff for any of your dental health needs.
Although a bit expensive but a great service... dr Pham is excellent...
This is my very 1st review on yelp, and Perfect Smile Dental Care really is worth it. I love the quality of the dental service and friendliness of the staff. Every time I visit, Dr. Tang explains what she will be doing for the appointment beforehand, and also describes the work that was done afterwards. She also gives guidance on next steps and what to expect after the appointment, plus calls a week after to follow up on the dental appointment and to check if my teeth are doing well or have any issues. Perfect Smile really focus on the small things as well. For example, the assistant taps my shoulder while Dr. Tang applies the numbing medicine, so I'm distracted and not focused on the needle in my gums. They both also regular ask if I'm doing ok during the appointment. Another perk is the Netflix that you can watch during the appointment (with wireless headsets). It makes the dental appointment fly by. I've recommended Perfect Smile to my friends and colleagues, and am glad that I found a dental center that I can stick with.
I just had a cavity filled today by Dr. Choi. I had called on Friday and they were able to fit me in today (Monday). I was in pain, so I was a little apprehensive about the visit. The whole staff was wonderful. Upon walking through the door, I was greeted by name an given a water bottle to drink. Dr. Choi was wonderful. I didn't feel any pain at all through the entire procedure. I'm glad because I've found my permanent dentist.
They are so accommodating and gentle with their patients. I just got my fillings done and am planning to do invisalign with Dr. Pham :) I just convinced the bf to get his teeth done here as well!
Dr. Choi was wonderful. Great bedside manner, very good at explaining what he is doing as he works, and extremely encouraging and reassuring. I completely recommend him and the rest of the support staff. The office itself is clean, pleasant, and very modern. I really like that they take pictures of your teeth so you can see exactly what work needs to be/has been done.
I was very pleased with my first visit at Perfect Smile Dental Care. The staff are very professional and know their jobs well. I was taken for an office tour, which is not something other dental offices do. The assistant showed me the office, the meeting room, the sanitizing room, etc. I have to say that this office is very technologically advanced and environmentally friendly! Most of Q&A about pre-existing medical conditions were done via computer, with a screen showing in front of patients' eyes. I even signed through a touch pad, not on a real paper. I love it when people do their part to save the environment. Dr Pham is amazing: knowledgable, and very gentle! I was very impressed by their level of amazing service and professionalism. And I forgot to mention that they were very punctual as well.
I have always hated going to the dentist. When I finally went to Perfect Smile I was greeted by a great staff. They were nice, professional, and just amazing. The office is extremely clean and relaxing. Dr. Choi was my doctor and he was great. I will only have Dr. Choi work on my teeth. He was very nice and reassuring. Before and after my procedure and cleaning he explained what he was doing every step of the way. While you are getting your dental work done you can even watch a movie! This is a great dental office. Good people and good work. Thumbs up!
Dr Choi is the friendliest and nicest dentist I've ever been to. Explains everything to you and is not patronizing. Fantastic!
One does not usually associate happy thoughts with a dental office, but I am surprised to say, I was pleasantly surprised. All of the staff were extremely friendly and Dr. Choi was extremely helpful. He did not try to force anything on me, but merely gave me a detailed plan and suggestion on how to tackle my messed up teeth. Overall, a very pleasant experience and would definitely recommend this place to others. 3rd Visit: Service was still as great as my first visit. Always greeted with friendly faces and Dr. Choi is always very mindful to make sure you are comfortable. I'm very glad that I chose this dental office
Extremely satisfied with the quality of work by Dr. Pham. The professional staff are all very friendly and caring.
My husband and I recently moved to the Bay area from NYC and we pretty much had to start from scratch looking for a new dentist. I usually try to read other reviews on Yelp and Perfect Smile Dental Care had one of The Best reviews so I made the appointments for the both of us. Our experience has been nothing but pleasant. I was given a tour of the office and introduced to every staff member. I was even able to watch a movie while Dr. Pham worked on my fillings! I have never had a experience like this ever and I am highly impressed. Dr. Pham and her staff are gentle with everything they did to my teeth so I hardly felt any discomfort or pain. I highly recommend everyone to make an appointment with Perfect Smile. You will not regret it.
I've been going to perfect smile for a couple of years now and couldn't be happier. Great service, friendly staff, and easy to make appointments. Clean and modern office. I was able to watch a movie during a filling replacement. How cool is that!? I would definitely recommend perfect smile.
I have never waited more than a couple minutes at this office. This is HUGE for dental offices. They are always super friendly, and concerned with how I am doing during the procedure. I have a LOT of dental work (chemo teeth) and as "un-fun" as the dentist is, they really make it as easy as possible.
I've been in Dr. Pham's care for almost a year now. Of all the dentists that I've tried, I've had the best experience at this clinic. Her staff is super-friendly, the office is very clean - and best of all, her hygienists are very knowledgeable. I particularly like "Sheryl", as she has super-skilled hands (very gentle) and has a great demeanor! I highly recommend "Sheryl" and Dr. Pham's office, for all of your dental care needs.
This is the BEST dentist office ever!! I found this office on yelp and decided to give them a try. I am not a fan of the dentist at all. The staff is amazing, very helpful and friendly. I was looking for a dentist to fix my cracked crown and another cracked tooth. My previous dentist was not very nice about the two crowns so thats why I looked for another dentist. I saw Dr. Pham and she explained everything that was going to happen with the two teeth. On the day of my prep appointment I was really nervous because I knew it was going to be a long procedure and having TMJ problems I wasn't sure how my jaw was going to take it. I'm also deathly afraid of needles and Dr. Pham made me feel really comfortable. I didn't feel the shots at all. She gave me breaks as I needed them and constantly checked in with how I was doing. I'm am extemely happy with my results. She even called me the next day to see how I was doing. She is very gentle. I just got a cleaning with the hygenist, Sheryl, and she did an excellent job as well. All the staff are wonderful and explain things as they happen. For those of you giving low stars because they weren't perfect about tell you your copay, GET REAL!! The totals they give are just ESTIMATES of what your insurance pays. It's not their fault if your insurance pays less.
They use to be very good. Now they seems to be going back from their excellent service.
I just came here yesterday for my first cleaning post braces removal. This is a fantastic office. I never thought anyone could replace my dentist from Portland, but this office can. The staff is extremely friendly, and they are all about making your visit very comfortable. From scheduling, to taking a tour of the office, paperwork, the dental hygienist and my cleaning, to the dentist review (I had Dr. Wooden,,,,she was AWESOME!) this was a very professional office. If you are nervous about being at the dentist, I think you would find this office to be very accommodating to you. They show you the entire office, let you know what equipment they have, and I think you would find the experience better then other places. You can even watch a movie while they are cleaning your teeth. A great distraction! I came here based on Yelp, and the reviews were spot on. I would highly recommend them!! If you are a Foursquare nut like I am, if you check in twice, you can get a free Starbucks coffee, which is located right below the office. Although, the irony is not lost on me that you should avoid drinking dark fluids to protect your teeth. But, I'm sure they recommend a coffee, then brushing your teeth.
This is an absolutely wonderful place to go if you have anxiety over seeing the dentist. I can barely get myself to an office when I have a procedure, but Dr. Pham and the staff at Perfect Smile Dental Care are so gentle, patient, and understanding that I am actually able to take care of my teeth. I know for a fact that the dental issues I faced would have been ignored by me if I hadn't found this office, and now all I have to look forward to is cleanings! I highly recommend this dental office to everyone! As an aside--I also am doing Invisilign with Dr. Pham, and she is great with that as well. She really likes to watch your progress and make sure you are following instructions. I am confident that my teeth will look fantastic when I am done.
Who likes going to the dentist? But when you have to go, this is a fantastic place! Everyone is so friendly and intelligent. They know what they're doing, they do it with great care and courtesy and their priority is definitely the person in the chair. My two children 7 and 12 were just in for their check-ups and it was a 100% positive experience. The D.H. was thorough and explained what she was doing; She complimented the kids on their brushing. The Dentist followed up with a thorough and informative examination that put us all at ease. There were no unnecessary recommendations, no surprise costs and exceptional service at every turn.
I had a great experience,. Very friendly and professional staff, from the receptionist to the hygienist to the dentist herself. Everyone made sure that I was comfortable and that all my questions were answered. The office was clean and I enjoyed watching tv as my teeth were being cleaned (better than staring at the ceiling) This was my first visit but I would definitely recommend this place to anyone looking for a dentist.
This is hands down the friendliest dentist I've ever been to! The receptionist always greets me by name, asks me about my family and remembers particulars about me... Like that my husband likes photography and the age of my son. I also love that you can confirm appoints by text message or email. So handy! And they send you a text message appointment reminder the day of. If you have long appointments, like to get a cavity filled or something (none for me, knock on wood) you can watch a Netflix show during your appointment. The perks attracted us in the beginning (free electronic toothbrush and a free Starbucks when you check-in) but we keep coming back for the excellent care, friendly personalities and efficient systems. This is a wonderful dental find - very happy!
My filling feels perfect. Thanks for taking the time to really get the bite correct!!!
I have been going to Perfect Smile Dental Care for almost a year now and I am currently doing the invisalign treatment. Dr Pham is great and makes sure I am comfortable with the treatment and I am so far very happy with the results. The staff is really professional and make every effort to accommodate schedule changes and needs. I would highly recommend Perfect Smile Dental Care.
I have been going to Perfect Smile Dental Care for as long as I remember. The location is right in the heart of Silicon Valley. I have never been dissatisfied with the service I receive at this dental office. Over the five years that I have been with Perfect Smile Dental Care, the office has gone through many staff changes, but you can tell that Dr. Pham always selects the best dentists, hygienists, dental assistants, and office staff to work alongside her. She truly cares about the service that she provides and is careful to treat each patient on an individual basis, ensuring that you are comfortable for every second of your visit from the moment you walk in when you are greeted at the front desk till the moment you check out. I've had multiple cleanings/checkups, several fillings, one ZOOM2 teeth whitening, three wisdom teeth extractions, and one deep cleaning done at this location over the years I've been here, and have been repeatedly satisfied with the service I have received. During operations, she effectively communicates to her patients to make sure they are walked through each step and detail. She tells you exactly what she is doing and makes sure that her patients are well informed to the work being performed. Also constantly makes sure you don't feel any pain and makes it clear for you to let her know if you do (which is a rarity because she is a true professional and has the hands of an artist). What's also great is that Dr. Pham always makes follow up care calls to patients the night of to make sure you are comfortable and not experiencing any pain or discomfort. That is what i call excellent customer service. After reading through some reviews on this page, I've noticed people complaining and giving bad ratings because of problems with insurance billing or pricing of the dental work done. I think that Perfect Smile Dental Care does an excellent job of dealing with insurance and doing their best to make sure that I have an estimate of what insurance is going to cover and what I have to pay out of pocket. After your initial check-up, one of the front desk receptionists will go through your treatment plan and what procedures the doctor recommends for you whether it be a root canal or a filling or deep cleaning, etc. You will see on the sheet is a price for the procedure and the percentage of what your insurance will cover and what the cost is to you. I believe that all of the receptionists make it clear that these prices are just an ESTIMATE of what the insurance is going to cover and what they have recorded when they verify your benefits through your insurance companies before your initial visit. They also make it clear that they credit you the difference for whatever the insurance may pay more of for a procedure. The prices at this location are within range of other dentist offices I have reviewed online, but you honestly pay for more than just that. The office is extremely modernized and the ambiance and atmosphere enhance your experience and make it seem like you are at spa rather than a dental office. During your procedure, you can choose to watch a movie or tv episode on a lcd screen they can position at an angle for you to see so that you can zone out and become distracted while going through what should be a long, bearing procedure. They have the latest tools and equipment and the office itself is spotless clean and super organized. Each visit, there is virtually no waiting time from the moment I step into the office from the moment i sit in the big comfy chair. Also cool that the Perfect Smile Dental Care website has videos of major dental operations performed at this office. I feel better knowing ahead of time what is going to happen in my mouth during an operation. You really learn more about what can go wrong with your teeth and what steps you need to go through to prevent it or must be taken to fix it. I would say the only cons of this dental office is the parking at peak hours, given that the lot is a big packed since it is also reserved for Subway and Starbucks customers. Scheduling an appointment recently has been a little more difficult, just because the number of patients she has is increasing, but the staff always makes a huge effort to find a time to fit your schedule. Great job Perfect Smile Dental Care. I am happy to keep coming back for all my dental work here. Keep up the good work. Five stars for the level of Integrity, Service, and Comfort.
All is good after some clarifications and going through the past signed invoices and EOBs with the dental office. My apology to Annie and the team for jumping the gun.
Another winner from Yelp. Lately I've been on a hot streak picking stuff on Yelp. Can't say the same about taking care of my teeth. Although my teeth look fine, I have avoided the dentist like I avoid vegetables. After deciding that I needed to get my teeth checked out, I needed to find something close by. Luckily, Perfect Smile was about 5 minutes from my work. Long story short, the folks who work there are a nice bunch. Unfortunately, it's an expensive lesson I learned. I had a bunch of cavities, but the staff was very informative as to what I can do for preventative measures for my teeth and were very supportive as well. Anyways, mental note to all, make sure to go to the dentist for your scheduled checkups and eat your vegetables. Btw, getting an electric toothbrush and having Netflix on tap is a nice plus too.
Dr. Annie Pham and her staff did a wonderful job with my 4 wisdom teeth extraction. It has only been the second day since the surgery and I could barely feel any pain. Dr. Pham always called to follow up a few hours after a visit to make sure I am doing fine. Again, one of the main reasons why I drive to San Jose (from Los Angeles) just to get my dental work done. Thank you Perfect Smile Dental!
Dr Pham is an excellent Dentist. Well knowledgeable, experienced and affordable. I had a very good experience at her dental clinic. The place has latest diagnostics machines, clean lab and patient area and very courteous, helpful staff. have recommended to many friends. the place is well located near Interstate 110, so a drive from work is very short and quick and appointment was quick too....Well Recommended.
Really excellent service!! I'm soo very happy I found this place. Everyone from Sonia (Receptionist) to Trang (Insurance/billing) to Dr. Rajput is professional, friendly, and just amazing! My dental insurance was ending in about two weeks, and everyone at Perfect Smile did their very best to fit me into multiple appointments, so I could best utilize my insurance coverage. I can not express how much I appreciated that. I know businesses always say they'll put you on the waiting list, and call if an appointment opens up, but never do. Perfect Smile is definitely right on it! They called me anytime a slot opened. I really felt that they wanted to help me as much as possible. Also, the services they recommended were needed and I never felt like they were trying to "up sell" or "add on" anything that was unnecessary. I also love that they're very timely. Instead of waiting for hours to be seen, I'm usually seen within 5 minutes of entering the office. They also give you an estimate of when you should be done/how long the appointment should take. Everything -- signatures, pictures, xrays, etc.. is on the computer. You can also confirm or make appointments over the internet and get reminders by text. So all is green and very little paper is wasted. LOVE that! And the bonus? Streaming Netflix movies while you're getting your teeth done! Genius!! OH!!! And the icing on the cake? They call a few hours after your appointment to check up on how you're doing! I don't think I've EVER had that type of service and follow-up. Truly above par. I don't think I've ever left a dental office so happy. I'll definitely be a lifetime client! Thanks guys!!
I have to admit that I normally ask friends or co-workers for recommendation for dentist or doctor but this time, I used Yelp and the reviews are spot on. Perfect Smile is so different when compare to my previous dentist office. They have large flat screen TV with latest movies, the staff are professionals and importantly they start exactly at my appointment time which was 5 pm. I came 10 minutes early to do the paperwork and it was just 1 page and all the signature are done electronically. I shall not repeat what other Yelpers have praised about Perfect Smile Dental care but maybe just some points - The office is clean and modern with plenty of magazine to browse - The equipment is new and you get to see digital photos of your tooth on the screen in-front of you. That is so cool - I believe you can watch movie but I choose not too - The dentist Dr Pham is friendly and she try to explain as much as possible about any issues and recommended some corrective measure (yes floss every night) - Lastly, since I booked thru Yelp, I got a free Sonic Tooth Brush. ...nice :-) Samsudin
I love this dentist! My past dentists were really scary (hence me not going in a while) But as soon as I started going to perfect smile dental care, I felt alot better about going to the dentist! Sonia and the front desk staff have been very welcoming to me from day one, and I've been to both Drs Pham and Soleimani and theyve both been great to me with both my teeth cleanings and dental work! If you fear going to the dentist like I usually do, this is the place for you, very welcoming place, definitely going back, A+! yay!
I have NEVER walked out of a dental office with a smile on my face. This place is GREAT! The staff are very welcoming and make all their patients feel completely at ease. The office is super clean and they have the most up to date equipment. Dr Pham is very informative and I never once felt rushed once during my entire appointment. I love my new dentist! Dr Pham, you are awesome.
I switched over from Cerulean Dental Spa (Rivermark Plaza-gorgeous state of the art office) because I liked the dentist Annie (Dr. Pham-felt she was very empathetic)so much when I visited her office comparison shopping for dentists. My son who was five at the time had a baby root canal with Dr. Pham and did not even cry and kept bugging me every time we drove her office to say "hi" to her, (wanted to see Mr.Thirsty). My current dentist (Stan Chien) said Alan's past baby root canal is well done. Dr. Pham was also very supportive of me when I was going through my chemo treatments(said a prayer for me when I told her about my breast cancer,nothing more beautiful than a strong spiritual woman ) and worked with me as much as possible to minimize any negative side effects which chemo can have on your teeth. I was informed by my oncologist some patients lose all their teeth from chemo, I didn't lose any. that's why I give her 5 stars....;)
Still super happy with them after 5 visits. They're always prompt for appointments, I get reminders by email, and this last time I had to reschedule an appointment a few days in advance and got a new appointment just a couple of days after my original. Chairside manner is great - they're always checking during the procedure to make sure you're okay - and I always get follow-up calls from Dr. Pham, either that night or the next day, or both.
Let me preface this by saying that one of my least favorite things ever is going to the dentist, and it had been a number of years since my last cleaning because of a combination of 1. distaste in the semiannual experience, 2. a recent move and 3. pure laziness. But after my appointment with Dr. Pham, I'm actually looking forward to my next visit. One of my favorite things about Perfect Smile Dental Care is their Saturday appointments. My workweek is packed enough without adding in dentist appointments to the mix. But I was able to schedule time with Dr. Pham on the weekend when I had a little more time. Even more of my favorite things about Perfect Smile: * Everyone is extremely friendly and professional - and no one made me feel guilty for having avoided the dentist for so long * Despite arriving early to the appointment, I was seen after waiting only a few moments * The entire office is paperless - I filled my medical record online, they look photos of my teeth and showed them to me on the screen. Go green! * The staff and Dr. Pham make you feel right at home - they give you a tour of the office at your first visit, they offer you the ability to listen to music or pick something on Netflix to watch during your cleaning, they're so personable in their follow up * Dr. Pham will tell it to you straight - the good, the bad and her suggestions for next steps and ways to improve your oral hygiene I have to say, my visit to Perfect Smile Dental Care was such a positive experience, it's had me questioning my aversion to the dentist at all. I highly recommend Dr. Pham and can't wait for my next appointment!
I've seen Dr. Lee and Dr. Pham here several times. They are great, very friendly. Everyone is so nice. I used to hate going to the dentist, it just filled me with dread. But I actually look forward to seeing my dentist now! They really make sure I don't feel pain or discomfort. Also very thorough. This is easily the best dental office I've ever been to.
Myself, as with a great majority of the public, have never really looked forward to going to the dentist. This place almost changes that attitude. I have to say almost because if we all had perfect teeth with no maintenance, we'd be able to skip out on the dentist for good. But alas, that's not practical and not sound health! Since you should go to the dentist regularly, I'd suggest Dr. Pham and the staff of Perfect Smile. My experience was positively incomparable to any other dentist experience in the 25-or-so years I've been going to dentists. A cleaning and checkup is something that I had been putting-off for a number of years, and since I no longer lived near my childhood dentist, it was time to update and find a new one. I searched reviews on multiple websites (including Yelp) and narrowed down facilities which took my insurance. This place ended up being a good match in location (Santa Clara) and met my insurance requirements. The professionalism of the staff is unmatched. Each time I enter the office, I'm greeted with a smile and offered a bottle of water. Luckily, I've never had to wait longer than 5-minutes, even though I'm certain that I've arrived 15-minutes early to an appointment. When you're here it's almost like the world just aligns and revolves around you. On first visit, you'll get a "tour" of the office, showing the different technologies utilized, as well as more importantly, the cleanliness of everything. They keep everything sparkling and bright. I went through the normal first visit routine - xrays and a detailed examination from Dr. Pham. Since it had been a number of years since my last visit, I had some plaque below the gum line, which was shown to me through several views on a computer monitor as well as explained by Dr. Pham with the depth gauge and model. I needed a deep cleaning. Luckily, my insurance covered a portion of this procedure. *I also consulted with a couple of dentist friends of mine just to verify/justify this type of procedure and nothing was questionable to them.* The deep-cleaning procedure was a marathon. At first they just wanted to perform it on half of my mouth and have me return, but the hygienist, Elvie, ended up having more time and was able to numb my entire mouth and get the work done in a single visit. She was amazingly patient and worked very hard and diligently. What really stands-out was in the evening when I was greeted with a voice mail from Elvie asking me if everything was OK. She was checking up to make sure that I didn't have any pain and to call them the next day if there was anything that concerned me. AMAZING customer service. And it ended up not being a fluke either, because on a second visit, Dr. Pham called me to do the same. One part of me feels guilty. I feel like I shouldn't be treated this well. It would be great if they can keep up to this level of service, but even if they ran out of the resources to do so, I wouldn't fault them for it. They really go out of their way to show that they care about your well being. That's difficult for any business to match. I'd recommend Dr. Pham and her wonderfully dedicated team to anyone who needs a new dentist.
Have been going to Dr. Pham for dentist appointments for around a year now. As a dentist, she is really good, professional, thorough and takes time to go through all the issues and patient enough to answer your questions. Did regular cleaning, filling and related procedures here and worked out fine till now. The office support team (Sonia et al.) are very courteous, professional and very responsive. Their email reminders and online appts services were very useful for me and welcome improvements to old-school dentist offices. They are a bit pushy and seem to be trying too hard kind of thing (asking relevant personal questions every time)...but in general, it as a good thing, them being in a competitive for-profit business. Regarding procedures, as long as you are sure of what you want and what procedures are necessary (even though ins. may pay...you are the one going through procedures) and do your homework and differentiate between required vs extraneous, you should be fine.
I was glad to find Perfect Smile Dental care on Yelp and after haven't gone to a dentist for many years since it was my least favorite things to do. Never had a better experience with dentist offices, the staff and doctor here were exceptionally friendly and patient at explaining what they were doing and why they were doing it. I felt at ease when I was having my teeth cleaned and it helps that they have the Netflix entertainment system to keep you distract. Scheduling the appointment was really easy and I love how they call you after your appointment to check up on how you are doing. Great office atmosphere and would definitely recommend anyone to come here who's in need of a dentist.
I have never been so pleased with a dental office! After a rather frustrating search for a place where I felt at ease when I first moved here, this office exceeded my expectations. Its caring staff, state-of-the-art equipment and professional nature convinced me that I didn't need to go anywhere else. I highly recommend this office- for the first time I am excited to go to the dentist!
Perfect Smile Dental is great. I love Dr. Pham and all the staff there. They are very warm and welcoming.
I have not been fortunate in my dental past. Thank you so much, Perfect Smile Dental Care, for making my worries go away with your relaxing environment, state-of-the-art dental technology and entertainment, and compassionate staff! My husband and I made a pact to go to the dentist together when we first signed up for dental insurance. After bad experience after bad experience, we finally found our basic dentist in Atlanta. Last year, we moved to the Bay area and dreaded having to go through the search again. However, after meeting Dr. Pham and the concierge staff, we were willing to make-up for ALL of our dental negligence. Four joint appointments later, we have had several cavities replaced, 3 new teeth built, 1 reg cleaning, 1 deep cleaning, and a mouth guard molded and constructed. During these appointments, we watched movies, listened to music, were given stylish sunglasses to dim the necessary bright lights, and even fell asleep! Every time we left with smiles. Also, did I mention our co-pays were LESS than when we lived on the East coast? If are still hesitating after reading my review, please give them a call and you will breath a deep sigh of relief when a gentle voice answers the phone to help you out.
Love this place!!! I love the staff here, they are so easy to deal with. Everyone from the receptionist, to the dental assistants, to the hygienists to the dentists are just great. I took my 4 year old son here for his first dental appointment. They were so sweet. He was completely at ease, watchign a movie, having his teeth cleaned, counting his teeth with the dentist. He left there a happy camper. He talks endlessly about how great the dentist's office is! I have also had work done here, and I have never felt so comfortable at a Dentist's office before! Way to go Perfect Smile Dental!
I have had such a great experience with this dental office. They take great care of me and my husband. There is such a welcoming and friendly atmosphere that makes you feel good about going to the dentist. Dr. Pham is very thorough and gentle. The hygienists are great and do a fantastic job with the cleanings. I've had a couple of old fillings replaced, and one crown. The work has really held up, and each time I had work done, Dr. Pham has called to follow up and see how I was feeling. While they are working on you, they have a great entertainment system - streaming Netflix with wireless head phones. So you can drown out the sound of the drill and get lost in a movie while taking care of your teeth. They will take great care of you!
This is the nicest dentistry office I have ever been to(you can tell by the pictures)! Everything is remodeled and very, very clean. The staff is very genuinely caring and friendly, they always offer me water or juice as I wait for Dr. Pham. The office receptionists and dental assistants always keep conversation with you and make even a short visit memorable. I have also seen a lot of promotions going on for you to get a free electric brush or teeth whitening, very cool(= If you have a longer visit, they usually let you watch a netflix movie while your on the chair because they have movable screens right over the dental chair. I really recommend this place! Their prices are reasonable and and the staff is extremely helpful.
I finally decided to take advantage of my dental insurance and booked a dentist appointment. I had no idea where to go so I chose one that was close to where I lived and worked. I lucked out because Dr. Pham and her staff have been a wonderful experience. They are all very nice, the office looked professional and welcoming. No waiting whatsoever, I'm on the dentist chair as soon as I check in. There were a couple of times when I showed up late and they didn't give me a hard time about it :) Definitely recommended!
I was searching for a dentist when I moved from San Francisco. Due to past experiences, it is often low on my list of favorite things do. My experiences of dread changed to happiness with the great staff, friendly service, and the best dentist experience. The rates were very affordable and my teeth look great! I would highly recommend them to anyone looking for a dentist.
This is as good as it gets. I've always disliked going to the dentist and found it to be one of the most uncomfortable experiences but this was not the case with Perfect Smile Dental Care. I was looking for a new dentist because I felt that my old school dentist of almost 20 years wasn't that effective anymore. My boyfriend's sister's coworker recommended this place and I decided to give it a shot. The office is brand new and high tech. Dr. Pham and her staff are absolute sweethearts. They are so sweet, it's almost toothache-inducing. ;) Contrary to what a previous Yelper stated, I never felt that the staff was "pushy", in fact, they were quite the opposite. I felt like I was in good hands under Dr. Pham and her staff. They are very professional, knowledgeable, and gentle. I felt at ease immediately under their care as the staff always explained what was going to happen at each of my visits and answered any questions I had about my dental procedures. Dr. Pham and her staff are also very personable and friendly -- i really like everyone in the office and can't say enough about them. My boyfriend is also a patient here and we both highly recommend Dr. Pham to anyone looking for a new dentist.
Dr. Pham and her staff are amazing! I don't know what I would do without them. Before, my teeth were in seriously bad condition but Dr. Pham completely transformed them. Bonus: the office is REALLY clean and up to date. I would recommend Dr. Pham to everyone. Perfect Smile is the best!
Dr. Pham and her entire staff are friendly and professional. I was very apprehensive about visiting the dentist as I hadn't been to the dentist in 10 years before going to Perfect Smile Dental Care. After I graduated from college and got a real job, though, it was time to make the dreaded trip. Dr. Pham listened to my concerns and put me at ease. The office is extremely clean and they really take advantage of using the latest technology. Dr. Pham took digital before and after photos of my dental work and showed me the progress - that was really neat! Each room has an LCD tv mounted to the chair where these photos and xrays are shown, but they also use these monitors to show movies during procedures. I needed to move away from the area for my job, and I really miss the care and service I got at Perfect Smile Dental Care. I highly recommend this dentist!
I had a great experience there. Dr. Pham and her staff were very profesional. I would highly recommend them.
Perfect Smile just emailed me a personal response to my review, and said they'd refund the fee I had paid in order to transfer xrays to the dentist where I got my second opinion, because I had complained the images they sent were grainy (I had to have them retaken by the new dentist). These guys really care about patient satisfaction. Now I feel like a jerk for leaving a 3-star review earlier. Changing to 5-stars ^^;;
All of the good ratings all over google and everywhere else are true! Dr. Pham is so patient and a true artist. I would recommend to everyone I know. Dr. Pham, Dr. Lee and the team are great. I believe they are genuinely nice people who have your best interest in mind. Do not hesitate to get your dental work done!
Before meeting Dr. Pham and her amazing team, I rarely went near a dentist's chair. Now, I'm a familar face in their office. Dr. Pham hooked me up with Invisalign braces that corrected my crooked bottom teeth. The process was much easier than I could have imagined, due in large part to the wonderful specialists working at Perfect Smile. They are so welcoming, and the office is so comfortable, that it feels almost as though you are in a medical spa. --ok, it's not like you're going there for a massage, but if you're going to have dental work done this is the place to go.
The finest dental office i have ever visited. The people are super-friendly......all the way from the front staff to the dental hyginiest to Dr. Pham. My wife's sister recommended this office and i decided to give it a try. I was so impressed with the technology they had that i decided to come back for crown and deep cleaning. The dental hyginiest, Ana, is very encouraging and very supportive regardless of how you feel. Dr. Pham calls me the same night after my visit to ask how my treatment was? This is what i call High-tech and high-personal-touch all at the same time.
When looking for a dentist, the most important factor for me is Trust. And Dr.Pham genuinely cares about my dental health. She takes a lot of time to explain everything in details, and always show pictures of my teeth live on the computer. And before each appointment, her staff always let me know the exact copay amount ahead of time. So everything is very clear and professional. They also confirm appointment by text and email, which saves me a lot of time. The office is very clean and have a lot of high tech equipment. I referred Dr. Pham a friend with a dental emergency, and he was also very happy with their service.
I really like Dr. Pham and her assistants. They are very considerate and sweet. The office is very nice and comfortable. They always offer water or a snack while you wait. They dont mind me bringing in my children (btw.. they are very well behaved) during appointments. I like that she does ortho as well, My kids will probably need braces when they get older and I dont want them to have to go to a stranger. My husband had a lot of optional work done in his mouth and they let him know exactly what was opttional and why, it was totally his choice and they didnt try to tell him it was necessary just to get more money out of him. I am a very nervous patient and they always do their best to make me feel comfortable. They also referred me to a periodontist whom I like so that was a plus too! I really like Dr Pham and the rest of her office. Its a place that I want to continue to take my whole family to as long as they continue their great service. I will recommend them to my friends and family.
Dr. Pham and her assistants are wonderful and considerate of their patients. I've always been nervous going to the dentist but everyone here puts you at ease. They make sure you are comfortable and explain their procedures. I have been very impressed with Dr. Pham and her team and how much better my mouth looks and feels in a short period of time.
This place is great! I live in San Francisco and work in Santa Clara. It good to have a professional dentist close to where you work. The staff is very friendly and professional. The hours works great for me. There nothing more I need to say, thumbs up!!!!!
After going to the same dentist in SF for nearly eight years, I started working in the South Bay and was forced to find someone closer. I wasn't very impressed by the first two dentists I tried out, but third time must have been a charm because I found Dr. Pham -- and in my humble opinion, she is one of the best dentists in the area. From the very first visit, I was immediately confident that I was in good hands. Dr. Pham is professional, courteous and knowledgeable. My initial examination was very thorough and ended with Dr. Pham sitting down with me and explaining in detail her recommended next steps and why she recommended them. I came back for a few fillings and had equally pleasant experiences each time. In fact, I was so pleased with the service I received, that I also brought my 3-year old daughter in for her first dental examination. Dr. Pham and her staff were great with making her feel comfortable and at ease. When she had to come back for a filling, she was even looking forward to it and never cried once throughout the procedure. It also helped that she got to watch a cartoon movie on one of the monitors in her exam room. Overall, I'd highly recommend Dr. Pham and staff for adults and children alike.
I do not enjoy getting any kind of dental work done, but Dr. Pham and her staff make my visits to Perfect Smile Dental as pleasant as possible. Their facilities are very comfortable and inviting. The front desk staff, as well as the dental professionals are very customer friendly and knowledgeable. I have visited their office since I moved to the bay area in July 2007. Dr. Pham's treatments have always worked for me. I recommend Elvie as a dental hygenist-- she is very good. I greatly like Perfect Smile Dental's use of a web-based appointment tool. They send me email reminders of my appointments, and I am able to submit feedback on every appointment through a web form. It makes the whole process of a dental visit much more time-efficient and convenient.
Dr. Pham is one of the most knowledgeable and professional dentists in the area and her work is so meticulous and delicateand this office is just stunning. You can tell that she keeps the place looking extremely clean and well put together from the office arrangements to the state of the art tools to the comfy chairs and welcoming atmosphere. The staff there are extremely friendly and courteous and really put the patients first above anything. I strongly recommend this office to anyone looking for a professional dentist who is caring and thoughtful and an inviting atmosphere that gives you the utmost comfort.
Been here a few times now for a couple of cleanings and some repair. Even had a filling from a previous dentist re-done. I thought I would need a root canal, but the re-do eliminated the pain. The office is nicely decorated and the equipment is very modern, and my favorite is the digital camera that takes close-ups of individual teeth. It was nice to be able to see b4 & after shots in full color and close-up. The staff is friendly and courteous and I have never had to wait long.
Truly the best dentist I've ever been to. I decided to switch dentists after 16 years because my previous dentist couldn't fit me in until 1 week later! even though I had a massive toothache! I started shopping around via internet / phone and was impressed by Perfect Smile's accommodating attitude. They were able to fit me in the next day AND even offered to see me the same night I called in. They truly appreciate their patients. (It might be a little more difficult now because they have a larger clientele) Besides that, they have a start-of-the-art office with a well-decorated welcome area. There's even a plasma or LCD TV on which they sometimes play movies for you while you wait. The dentist chairs are absolutely comfortable and are clean & new. There is also a 12-15" personal monitor / screen for each chair on which you can watch movies while you wait and view your x-rays. There is an assortment of magazines as well. The hygienist and dentists are friendly and give advice about preventative dental care including which brands they recommend (if you ask). They have a gentle technique, even during root canals (my friend had that procedure). They take digital x-ray images of your teeth that they can email you. Although they do not perform dental surgery (wisdom teeth extractions), they can refer you to a specialist and do offer orthodontic services also including Invisalign.